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Status Functionality already exists
Created by Guest
Created on Oct 10, 2023

Unable to receive email notifications after changing of payload repository as filesystem in SFTP Server Adapter

Email notifications are very critical in business use cases where customer are required to get notified when file transfer success/failure, system performance.

What is your industry? Banking
How will this idea be used?

As we know that ICC will generate email notifications when we integrate it with SFG/B2Bi for every success/failure file transfers, system performance, automated reports, SLC.

when we select payload repository as mailbox in SFTP server adapter in SFG, we are able to receive the event codes rather this fuctionality is not working when changed payload repository as file system

  • Admin
    Mark Allen
    Jan 24, 2024

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.

    It appears that support has already answered this question and provided a solution. From the support ticket:

    When you change the payload repository to the filesystem and transfer the files from the SFTP client (WinSCP), it means you are using B2B and not SFG. When you upload the file to the filesystem which is attached to the SFTP Server Adapter, you will get 4 events for that file under Monitor --> completed file transfers view. When you open the Process Step Started or process step ended events, you will get the information of transfer under the More Information tab, and based on the available field you have to create the rule and corresponding email alert for the same.