IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 103 of 2953

File transfer to AWS s3 via perimeter server

On the basis of security concerns Sterling filegateway comes with Perimeter server but when we connect to AWS s3 from SFG there is no option to route file via perimeter server. So to over come this we are raising this idea that when we transfer fi...
almost 2 years ago in Sterling File Gateway / Administration & Configuration 1 Future consideration

We are looking to capture KPI metrics from SFG in terms of max/min file size, cpu/memory usage

We are generating key monthly usage metrics from SFG. Here are some sample metrics.... Max/min file size Max/Min/Avg CPU Max/Avg memory Usage by protocol
over 1 year ago in Sterling File Gateway / Administration & Configuration 1 Future consideration

Logs for who viewed/downloaded files in SFG

Currently we have users in sterling file gateway where these users have permissions to view and replay files. We would like to see who viewed the files from the SFG console. We have looked at ui.logs, security.logs, authentication.logs but we don'...
about 2 years ago in Sterling File Gateway / Administration & Configuration 2 Future consideration

Sterling filegateway does not support Windows Authentication

Sterling filegateway does not support Windows Authentication, currently it just supports SQL authtentication, this is causing issues with keeping up to current security standards.
over 1 year ago in Sterling File Gateway / Administration & Configuration 3 Not under consideration

Customization of Next Gen Call Center Home Page - Adding new tile/new link/extra buttons in Home Screen Next Gen Call Center

Next Gen Call Center does not provide a way to customize the home screen by adding a new tile for Product Search or Transfer Order Search etc. Also there is no option to add additional links or buttons - 'create wishlist', 'create appeasement orde...
about 1 year ago in Call Center 0

Support Microsoft Entra ID since we are replacing the use of LDAP

We are moving away as an organization from using LDAP and replacing it with Microsoft Entra ID. Please build in support for that as an additional method of user authentication outside of SFG and B2Bi
over 1 year ago in Sterling File Gateway / Administration & Configuration 2 Under review

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
11 months ago in Call Center 0 Future consideration

Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center

Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
over 5 years ago in Call Center 1 Future consideration

Support to update trading partner (partner profile) data or ask to remove their data or configuration in SFG

Based a regulations like GDPR and LGPD customer needs do provide to their trading partners the option to update the trading partner profile thru myFG 2.0 or even an option to remove or download their data.
over 2 years ago in Sterling File Gateway / Administration & Configuration 1 Under review

User Accounts with limited access control to Sterling File Gateway components

Sterling B2B Integrator should provide options to create & assign DENY permissions to Sterling File Gateway components. At present Sterling file gateway does not have the options to create permissions for specific components. We'll have to use...
over 6 years ago in Sterling File Gateway / Administration & Configuration 2 Functionality already exists

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