IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 170 of 2961

Get Availability by tag (inventory identifier)

IV does not currently provide availability by tag. It does support taking supplies/demands by tag. OMoC will generate the TagNumber and pass it to IV for supply/demand updates. IV will store them as OMoC had provided. However, you will not be able...
over 5 years ago in Inventory Visibility 2 Future consideration

Supervisor override capabality

Business is expecting Supervisor override capabality available on Call Center as well so they can perform additional review and validation for certain operation like price override.
about 1 year ago in Call Center 1 Functionality already exists

OMS Call Center - Have the user's enterprise default to their locale

Hi there, User's Enterprise Defaulting to Their Locale At Brooks Running and I'm sure many other companies, manual created and systematically created records could be tied to one of multiple different enterprise options. Currently in Brooks' insta...
over 2 years ago in Call Center 6 Future consideration

Reason codes in Important events tab under order line details page should be visible after re-shiping the order line

After reshipping the order line, we are unable to see the reason codes on the order line details page under Important Events tab. We wnated to know how these important events gets populated. Please refer IBM PMR#: TS016070217 - thanks, Avnish
over 1 year ago in Call Center 1 Functionality already exists

Physical Kit items are not showing components under it in Next Gen Call Center

It is useful to get the components under the Physical Kit items
over 1 year ago in Call Center 0 Future consideration

Short pick/reject from a store results in a inventory oversell

When a shortage is reported from a store (through out of the box IBM Store module) that results in the order being backordered, the backorder demand is not being considered in the overall shipping aggregate ATP in OMS. As a result, this will resul...
over 5 years ago in Inventory Visibility 6 Future consideration

Retry option in SEAS for any connection failures with LDAP server.

The retry option will take care of any internal connection failure instead of sending connection error for external partners/vendors.
almost 3 years ago in Sterling External Authentication Server / Administration & Configuration 1 Future consideration

Fulfillment Overrides at Segment Level

Currently fulfillment overrides only allows you to enable / disable at delivery method level. Ability to enable / disable at delivery method + segment / segment type level would allow ability to enable / disable for different channels (e.g. own si...
almost 3 years ago in Inventory Visibility 0 Future consideration

Node level safety stock values considered when calculating Network level SS

This feature would allow retailers who already define safety stock at node level to more easily leverage the new IBM safety stock rules because the values they set at node level can automatically be considered to create a network level value
almost 3 years ago in Inventory Visibility 0 Future consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

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