IBM Sterling


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Showing 170 of 2953

Configuring the SEAS to only respond with (UserID & Destination Indicator) in response to SSP and forward the Authentication request (Password/SSH Key) aganist/to Sterling integrator local store?

The process/flow will follow the below steps from (User to SSP to SEAS to SI) Step 1 - User Authentication request comes from SSP layer to SEAS; Step 2 - SEAS validates the user against connected AD and return only "UserID/Username && Dest...
almost 5 years ago in Sterling External Authentication Server / Administration & Configuration 1 Future consideration

Database for IV

Need a read only database to connect to that shows all supply and demand records, quantities, ship nodes, sourceTs, segment info, etc. from IV. This will help with data cleanup and visibility. We have no way of knowing about stale data unless we q...
12 months ago in Inventory Visibility 2 Future consideration

User Credential Management & Auditability in IV

Current Limitation: IV currently uses a single shared credential for all users. This results in: No traceability of who made specific changes. Lack of role-based access control, as all users have the same level of access (typically edit). Pr...
3 months ago in Inventory Visibility 0 Submitted

Enhance the supplyChange.v2 event schema to allow propagation of custom attributes included in the original IV request.

Problem Statement:We are using the supplyChange.v2 event to publish IV resonance data to a configured webhook endpoint. As part of our implementation, we are including several custom attributes (e.g., SourceSystemID, AdjustmentReasonCodeID, etc.) ...
3 months ago in Inventory Visibility 1 Future consideration

Trigger to enable Auto Replenishement

Given Item id Qty Location Frequency (hourly/daily) We need event raised when quantity goes below the configured qty at a location Provide ability to add/remove/update these thresholds
8 months ago in Inventory Visibility 1 Functionality already exists

Inventory Audit for Historic Availability

Would be helpful to have inventory Audit for the currentAvailability of an item in Order Hub and IV UI. Similar to the Inventory Audit screens for Supply and Demand of an item, having the ability to see what the availability of an item was at a ce...
4 months ago in Inventory Visibility 1 Future consideration

Customization of Next Gen Call Center Home Page - Adding new tile/new link/extra buttons in Home Screen Next Gen Call Center

Next Gen Call Center does not provide a way to customize the home screen by adding a new tile for Product Search or Transfer Order Search etc. Also there is no option to add additional links or buttons - 'create wishlist', 'create appeasement orde...
about 1 year ago in Call Center 0

Ability/ Option to clean up data loaded into IV via a self-serve option/ API

Currently, IV APIs do not give the option to clean up the data loaded into it via the integration with OMoC. There are APIs to perform adjustments or to zero-out the supplies/ demands and hence availability in IV (and thereby the process to clean ...
over 6 years ago in Inventory Visibility 3 Future consideration

Be able to configure RTAM to not monitor Model item level availability

RTAM spends time calculating the Model item level inventory availability (yfs_item.is_model_item = 'Y') but our business does not use this information so it's an opportunity to save resources for us. Could we add a customer overrides property to d...
5 months ago in Inventory Visibility 0 Under review

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
11 months ago in Call Center 0 Future consideration

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