IBM Sterling


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Alerting/Notifications

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Set alert dates for a partner when they are added to an already rolled out activity

Currently when a partner is added to an already rolled out activity we have the capability to choose their own rollout date (i.e. not the due date chosen when the activity was originally rolled out). We do not have the capability to reset the aler...
almost 7 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

Unique rollout email template for the UAT Signoff.

Unique rollout email template required for the UAT Signoff.
almost 7 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

About email notifications and body

Issue 1: For Example there is a partner called ABCBank and we have three child accounts(ABCBank-1, ABCBank-2, ABCBank3) in Sterling Integrator as well as PEM. And we have to rollout a activity for ABCBank and we would like to reset a password for ...
over 3 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 5 Planned for future release

Adding a description Variable to the activity Roll Out email template

when an activity is rolled out, there is a field that proposes to enter a description of the activity. I would like to bring that description to the email we currently send out to each client when we have assign an activity. This email templates a...
over 4 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Planned for future release

Attach Documents to Automated Emails

We would like the ability to attach documents in auto-generated emails.
almost 7 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Escalation Enhancements for "invite again" function

Registration Process Updates (as discussed with Greg) 1. Allow partner to respond to a multiple choice question when registering and having difficulty. There have been quite a few cases where the partner receives the registration notification, but...
almost 7 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

Allow Static Reply-to Email Address

In managing campaigns through PEM, it is best to contact partners through a group email so that if one person is out of office the queries by partners are not delayed. PEM has the ability to hard code the sender to a specific email, but does not h...
over 4 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Planned for future release

Add new optional arguments available across all email templates

When customizing e-mail templates, it would be extremely beneficial to have specific data available as arguments/variables to add to any of the e-mail templates (if they make sense in the context of the email). These include: Partner company/organ...
almost 6 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Planned for future release

Allow for friendly names in e-mail configuration for PEM

It would give end users a more friendly e-mail from the PEM system. Our internal groups would like it to be associated with an entity like Partner Engagement Manager rather than text @subdomain.domain.com.
over 6 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Parameterization of Subject Line in the Email

By allowing variables to the subject of PEM emails, this will help to make email notifications more descriptive.
over 5 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

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