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Status Not under consideration
Workspace Sterling Partner Engagement Manager
Categories Alerting/Notifications
Created by Guest
Created on Jul 15, 2019

RELATED IDEAS

Parameterization of Subject Line in the Email

By allowing variables to the subject of PEM emails, this will help to make email notifications more descriptive.

What is your industry? Insurance
How will this idea be used?
I have set up email triggers at different stages for hand-off notifications, using this API https://www.ibm.com/support/knowledgecenter/SSKPRS/com.ibm.help.pem.sponsor.tasks.doc/PEM_Cloud/c_Enable_sending_emails.html . We are re-purposing the One Time Password Email Template since Multi-factor authentication is set to false.
 
Therefore I am setting the email template variables to some dynamic fields, (request number, SFG account). They would like these included in the email subject line.

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