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Status Planned for future release
Workspace Sterling Partner Engagement Manager
Categories Alerting/Notifications
Created by Guest
Created on Apr 2, 2020

RELATED IDEAS

Allow Static Reply-to Email Address

See this idea on ideas.ibm.com

In managing campaigns through PEM, it is best to contact partners through a group email so that if one person is out of office the queries by partners are not delayed. PEM has the ability to hard code the sender to a specific email, but does not have the ability to hard code the reply-to address. The ability to set the reply-to address on all emails should be added.

What is your industry? Healthcare
How will this idea be used?

When inviting partners, rolling out activities and sending email alerts the sender email and reply-to email should be set on a system wide level. This allows the users to maintain their own username/password PEM login while still having all emails directed to a group admin mailbox.

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