IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Clear

Ideas

Showing 106 of 2952

Resend Customer Emails via the OMS

In the new UI we would like the option of a button that can be connected to an external email provider. When the user clicks that button we would like for them to be able to choose an email to resend to the customer.
over 3 years ago in Call Center 4 Future consideration

Allow line and header level discounts as percent

Currently, in OMS users have to calculate the percentage at a line level and it creates a possibility for human error. I would like to allow the user to input a discount percent at both the line and header level in OMS. This would reduce the numbe...
over 3 years ago in Call Center 0 Future consideration

Add Shipping Country, Shipping Address, and Shipping Zip Code columns to order search screen in OMS Call Center

Today when a user searches for records via the Order Search screen in Call Center, there is not a column to indicate the shipping country the record is tied to which makes it complicated for CSR users to quickly see where the order is from. This i...
almost 2 years ago in Call Center 5 Not under consideration

Container enhancement - Set group to 0

Currently the PEM container expects to be run as pemuser:pemgroup (1011:1011). The files and directories inside the image are owned by 1011:1011. When running on OpenShift, a random user id is used to run the container. This user is not able to ex...
almost 2 years ago in Sterling Partner Engagement Manager / Administration & Configuration 0 Submitted

Helm chart enhancement - Resources volume

Currently the PEM helm chart only supports one way to supply the DB driver jar to the application: 1. Statically provisioned PV bound to the PVC created by the helm chart A related application, B2Bi, has a helm chart that provides additional optio...
almost 2 years ago in Sterling Partner Engagement Manager / Administration & Configuration 0 Submitted

Test Mode for Context Data

Since context data has been added to PEM we have created a second activity for transmitters who need the same activity rolled out to them multiple times. The issue with the second activity is that all APIs with the reference to context data automa...
almost 8 years ago in Sterling Partner Engagement Manager / Administration & Configuration 0 Not under consideration

Define Partner User Standard and Partner User Admin on approval screens

When a Partner Administrator receives a registration confirmation they must approve the Partner User. When doing so they must choose "Standard" or "Administrator" for the user. Without a description of each kind of user, the Partner's are choosing...
almost 8 years ago in Sterling Partner Engagement Manager / Administration & Configuration 0 Not under consideration

Support for STARTTLS with Office 365

There has to be many companies using Outlook with Office 365. This Mail server requires STARTTLS, but it does not work with Pem Standard
about 4 years ago in Sterling Partner Engagement Manager / Administration & Configuration 0 Planned for future release

View transfer order information in Call Center

We are using procurement transfer order in our current implementation. There was a requirement to see the transfer order details in Call Center, mainly the tracking number while it is in transit. We could see that the Procurement tab at order line...
over 2 years ago in Call Center 4 Not under consideration

Sorting of products based on Availability during a call center product search

Call center currently displays list of products independent of items are available or not. When CSR are having a conversation with customer, they need to spend lot of time to identify products with inventory. There should be a mechanism to either ...
over 4 years ago in Call Center 0 Planned for future release

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.