IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 168 of 2955

Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender.

Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender. We had requirement to add new payment method on return since it was requirement to refund to a new tender on return . Currentl...
over 7 years ago in Call Center 0 Planned for future release

Reorganize the catalog in Call Center

When we load a catalog to Sterling, the items are not in the correct size order, but there is no way to manually reorder or set up a customization to organize these sizes. Therefore, when a user is trying to select a size they have to look through...
almost 4 years ago in Call Center 5 Functionality already exists

Add Fields to Order Hub (reference, referenceType, lineReference, segment, segmentType)

We would like to have the option to view the following fields in Order Hub: reference, referenceType, lineReference, segment, segmentType.
almost 4 years ago in Inventory Visibility 1 Functionality already exists

Be able to dynamically pass parameters into Stored Procedure on Output side with ODBC map

Currently the Gentran:Server for Windows 5.3.1 integration application has limitation. It has no capability to dynamically pass in parameters into stored procedure to be used on output side for Inbound map.
almost 8 years ago in Sterling Gentran & Gentran:Director / Mapping & Translation 0 Not under consideration

Process Control - UI - option to have comment area & activate/deactivate option

Two parts:a. Process Control UI does not have ability for comment field for Session records. 25-30 characters per line.b. The ability to toggle a line/command as Active or Inactive.At present, you have to delete the line and re-add. It would defau...
almost 8 years ago in Sterling Gentran & Gentran:Director / Mapping & Translation 0 Future consideration

Extended Rule - GOTO and Call Features

Hello, Gentran Server for Windows is great, but we need a few new tools for the extended rules. 1- We need a GOTO statement. 2- We need to be able to call a saved rule from within an extended rule. Sure, we can copy paste the same code in each map...
almost 8 years ago in Sterling Gentran & Gentran:Director / Mapping & Translation 0 Not under consideration

GTIN based Inventory Availability and Scheduling in OMS CoC and Inventory Visibility

For our current client, inventory items are uniquely identified using UPCs(not to be confused with UPC in generic sense) and not SKUs, while the selling catalog identifies items using SKUs. These UPCs can change every year for the same item. For e...
almost 4 years ago in Inventory Visibility 0 Planned for future release

Trigger SupplyChange Event based on change in timestamp in addition to quantity change

Currently, IV triggers supply change event for an item only when there is an update to supply bucket quantity. To make the event updates robust, we need capability to generate the events on the change of timestamps.
about 4 years ago in Inventory Visibility 2 Not under consideration

BUG : Sterling call center is not loading change Payment method screen from order summary screen

Sterling call center is not loading change Payment method screen from order summary screen PMR# : TS005936810
over 4 years ago in Call Center 0 Not under consideration

Batch assignment of transactions (esp returns) for agent ownership, review

The idea is three part: 1) Provide UI to allow for manual bulk assignment of tasks to individual customer care agents for work-down. 2) Allow for direct assignment/ownership of transactions/shipments to a given customer care agent, regardless of t...
over 4 years ago in Call Center 2 Future consideration

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