IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 184 of 2988

Allow different sender and receiver email addresses for sending alert mails in standard BPs

Currently in many standard BPs both the sender as well as the receiver of an email is coming from the admin users email address. Unfortunately there are situations where the sender (sending system) is different from the required receiver address(e...
over 3 years ago in Sterling B2B Integrator / Administration & Configuration 1 Not under consideration

Be able to add tracking number when creating return

In the old UI we created an enhancement that allowed users to add tracking numbers in the Call Center UI when creating a return. In the new UI we would like for this to be an OOTB option
over 3 years ago in Call Center 1 Future consideration

Support for "Refund Now" in CC to allow Customer services to refund a return before receipt occurs due to delays in warehouse processing

Very useful to assist call center agents when customer appeasement or servce is paramount but the returns process is slow/cumbersome - Should be enabled only if not already refunded (invoiced)
over 3 years ago in Call Center 0 Future consideration

Resend Customer Emails via the OMS

In the new UI we would like the option of a button that can be connected to an external email provider. When the user clicks that button we would like for them to be able to choose an email to resend to the customer.
over 3 years ago in Call Center 4 Future consideration

Allow line and header level discounts as percent

Currently, in OMS users have to calculate the percentage at a line level and it creates a possibility for human error. I would like to allow the user to input a discount percent at both the line and header level in OMS. This would reduce the numbe...
over 3 years ago in Call Center 0 Future consideration

Extend the use of Perimeter Server to Object Store Client Adapter

If Perimeter Server could support connections made from the Object Store Client Adapter it would be simple for customers to enable a connection and centralizing the entire deployment on the same Sterling platform
almost 2 years ago in Sterling B2B Integrator / Administration & Configuration 1 Not under consideration

Removing specific Operator functions within Sterling Integrator

This proposed functionality is useful because it provides security from a SOX perspective for those that are and aren't members of your company and/or organization, who will benefit from this change.
over 3 years ago in Sterling B2B Integrator / Administration & Configuration 2 Future consideration

Fix some bin scripts bang line

When automating bin/runAll.sh script, it failed to find bang line on first line of script. This is on a new install of b2bi 6.1.0.2 Running cmd below on b2bi bin dir: head -n1 *.sh > /tmp/bin_head1_list.txt Shows that these 6 scripts have somet...
over 3 years ago in Sterling B2B Integrator / Administration & Configuration 0 Future consideration

Add Shipping Country, Shipping Address, and Shipping Zip Code columns to order search screen in OMS Call Center

Today when a user searches for records via the Order Search screen in Call Center, there is not a column to indicate the shipping country the record is tied to which makes it complicated for CSR users to quickly see where the order is from. This i...
almost 2 years ago in Call Center 5 Not under consideration

Provide Option to export in Jar file while using export Command Line Utility

In Sterling Integrator, export command line utility, export.sh, is available under <INSTALL_DIR>/tp_import directory. It is currently having export options as XML (Default), WAR file. There are no options to do export in JAR file format.
almost 4 years ago in Sterling B2B Integrator / Administration & Configuration 1 Not under consideration

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