IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 427 of 2970

Provisioner activities should acknowledge parent PEM activities on failures

The provisioner activities should send acknowledgement to parent PEM activities on failures, this is must needed else the Parent activity doesn't know what happened to the triggered provisioner activities. The Sponsor admins will be not notified a...
over 4 years ago in Sterling Partner Engagement Manager / Administration & Configuration 0 Planned for future release

DB Extract agent should be extracting data more frequently

Currently the field 'FrequencyInHours' in the DB Extraction agent configuration defines how frequently the data can be extracted. The min value for FrequencyInHours is 1 hour. This would mean that we can only pick up data that is older than 1 hour...
over 4 years ago in Self Service Tool 4 Not under consideration

Provisioner Activity monitoring screen enahancements

The Name filed displayed in provisioner activity screen is not making any sense to the admins , that's a system generated unique key and using that we can't identify / track the activities. The home screen should contain the fields - Provisioner A...
over 4 years ago in Sterling Partner Engagement Manager / Administration & Configuration 0 Planned for future release

Activity monitoring screen enhancements

It would be really helpful if we add below mentioned columns in the activity monitoring home screen. Activity Status - (Errored / Failed and Success / Completed) : We can't go inside of every activity and check the status of each activity whether ...
over 4 years ago in Sterling Partner Engagement Manager / Administration & Configuration 1 Planned for future release

Improve Control Center email information for CCTR135I

I currently have a rule which reports if an insert to the EVENTS table exceeds 30 seconds. The email generated does not provided which managed server the EP was trying to insert the data for. This information can be found in the engine logs, but i...
over 4 years ago in Sterling Control Center Monitor / Reporting 2 Functionality already exists

Control Center SLC Holiday Processing

Please add an enhancement for Control Center that will help manage SLC alerting during holidays. Currently, Control Center calendars do not reflect holidays. As a result, the operators may have to handle multiple slc alerts due to processes not ru...
over 4 years ago in Sterling Control Center Monitor / Reporting 3 Future consideration

Being able to monitor and get alerted for external services failures

External Services Monitoring Example: Alert if OMS not able to connect with Vertex Agent Trigger Failures Alert if Agent Job trigger failed/Failure
almost 5 years ago in Self Service Tool 0 Functionality already exists

Being able to get alerted based on log file monitoring

It would help to view data similar to Kibana Based Dashboards and get alerts based on Error Codes & Rate of Error Codes.
almost 5 years ago in Self Service Tool 5 Not under consideration

MQ Monitoring

Ability to view contents of a Queue Number of messages/Queue Depth Oldest Message Ability to clear Bad data/Add for any Smoke test Receive Queue Depth Alerts (via pagerduty). Aging Messages Alerts Idle Time - No transactions in the queue in last o...
almost 5 years ago in Self Service Tool 2 Not under consideration

Real Time - Order Processing Dashboard required

We would like to measure the below KPIs (and get alerted) Orders Flow by Selling Channel ( Web, Call Center, Store) By Hour, By Day, Trend Graph for Previous day vs Current Order Allocation Summary By Fulfillment Channel ( DC, Store, DropShip) By ...
almost 5 years ago in Self Service Tool 2 Future consideration

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