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Real Time - Order Processing Dashboard required

We would like to measure the below KPIs (and get alerted)

  • Orders Flow by Selling Channel ( Web, Call Center, Store)

    • By Hour, By Day, Trend Graph for Previous day vs Current

  • Order Allocation Summary By Fulfillment Channel ( DC, Store, DropShip)

    • By Hour, By Day, Trend Graph for Previous day vs Current, % of distribution

  • Shipments Summary By Fulfillment Channel

    • By Hour, By Day, Trend Graph for Previous day vs Current, % of distribution

  • Invoice Summary

    • By Hour, By Day, Trend Graph for Previous day vs Current, % of distribution

  • Returns Summary

    • By Hour, By Day, Trend Graph for Previous day vs Current, % of distribution

  • Holds Summary

    • By Hour, By Day, Trend Graph for Previous day vs Current

  • Open Task Summary & Backlog

    • By Hour, By Day, Trend Graph for Previous day vs Current

  • Purge Summary & Backlog

    • By Hour, By Day, Trend Graph for Previous day vs Current

  • Inventory Summary

    • Inbound

      • No of Events/changes, Total No of items have onhand supply, Trend by Node Type

    • Outbound

      • No of Events/changes, Total No of items have onhand to sell, Trend

  • Payment Summary

    • Dedicated Dashboard to Monitor Payment Process, failures

  • Guest
  • Feb 12 2021
  • Future consideration
What is your industry? Retail
How will this idea be used?

To get alerted as part of system monitoring.

  • Guest commented
    2 Sep, 2021 07:59pm

    Hi, Since we have not received any further information on business use cases requested on 3/10/21, I am closing this as. Please reopen the idea with all required information if needed

  • Guest commented
    10 Mar, 2021 04:45pm

    Hi, Thanks for creating this idea.

    Could you please add use cases to the idea to support real-time monitoring needs? It would be helpful to know how such functions are built currently in your on-premise installation as you have indicated.

    Some of these use cases may be possible to implement via alerts on events like payment failure and summary reports can be implemented using integrated cognos tool OR via data extractors if an external reporting software is being used.


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