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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 481 of 2997

CX Direct access to tapes

CONNECT:EXPRESS FOR Z/OS could access directly tapes : read tape to transmit the file or write on tape the file received.
almost 8 years ago in Sterling Connect:Express / Usability 0 Not under consideration

CX SYSTCP Partial generic

In the SYSTCP the TCP/IP address can only be unique or '*'. It can't be générique like 172.016.063.* So we have too much entries.
almost 8 years ago in Sterling Connect:Express / Security 0 Not under consideration

Any configuration information stored in the CCM database must be encrypted

Requirement stated by customer that all configured objects in the database must be encrypted. This includes audit information and any information containing IPs, host names and passwords. Whole-disk encryption, SAN storage encryption, and database...
about 4 years ago in Sterling Control Center Monitor 2 Future consideration

Product improvement for reading pdf and ZPL data along with image format

Currently OMS Provides SFS Feature which helps to print data only if it is in image format. FedEx and UPS carrier system supports image data. But other carriers like postAT, DHL send response in pdf data or ZPL data form. IBM does not support thos...
about 4 years ago in Store Engagement 1 Not under consideration

Ability to right click in order to comment and/or handle an alert

On Control Center 6.1.3 there are two different icons for commenting and handling alerts. The user currently has to select a check box and then click on the comment or handle icons for the alert. These comment and handle icons are static. Dependin...
about 4 years ago in Sterling Control Center Monitor / Usability 0 Planned for future release

BUG : Sterling call center is not loading change Payment method screen from order summary screen

Sterling call center is not loading change Payment method screen from order summary screen PMR# : TS005936810
over 4 years ago in Call Center 0 Not under consideration

Batch assignment of transactions (esp returns) for agent ownership, review

The idea is three part: 1) Provide UI to allow for manual bulk assignment of tasks to individual customer care agents for work-down. 2) Allow for direct assignment/ownership of transactions/shipments to a given customer care agent, regardless of t...
over 4 years ago in Call Center 2 Future consideration

Moving picture password technology

No description provided
over 4 years ago in Sterling Control Center Monitor / Security 0 Not under consideration

Improve Control Center email information for CCTR135I

I currently have a rule which reports if an insert to the EVENTS table exceeds 30 seconds. The email generated does not provided which managed server the EP was trying to insert the data for. This information can be found in the engine logs, but i...
almost 5 years ago in Sterling Control Center Monitor / Reporting 2 Functionality already exists

Control Center SLC Holiday Processing

Please add an enhancement for Control Center that will help manage SLC alerting during holidays. Currently, Control Center calendars do not reflect holidays. As a result, the operators may have to handle multiple slc alerts due to processes not ru...
almost 5 years ago in Sterling Control Center Monitor / Reporting 3 Future consideration