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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Self Service Tool

Showing 8

Allow devtoolkit_docker/runtime/ApplicationManagerClient/client.jar to be downloaded directly from the SST

This is an issue for Mac developers after each cloud devtoolkit upgrade. The problem for Mac user is we have to rely on devtoolkit_docker/runtime/ApplicationManagerClient/client.jar to open the configurator. However, every devtoolkit upgrade, the ...
about 1 year ago in Self Service Tool 2 Functionality already exists

COGNOS REPORT- Can the reports can be published to any FTP locations.

Is there a way to send the Cognos report to FTP location rather than emailing the cognos report as an attachment. Currently we are sending the Report via email which customer need to download and put it in a location to process it further. So they...
about 1 year ago in Self Service Tool 1 Functionality already exists

Being able to monitor and get alerted for external services failures

External Services Monitoring Example: Alert if OMS not able to connect with Vertex Agent Trigger Failures Alert if Agent Job trigger failed/Failure
over 1 year ago in Self Service Tool 0 Functionality already exists

Please add option for restart of Servers from Self Service Tool

Currently we have option for start and stop of servers, If we can provide an option to restart server, it would be helpful
over 2 years ago in Self Service Tool 0 Functionality already exists

Ability to modify payment details of order in OMoC

Currently in the OMoC version of the call center, there is no ability to change the payment details on the order. This means that if the original payment method failed due to card expiry, insufficient funds etc. the customer cannot have the paymen...
over 2 years ago in Self Service Tool 0 Functionality already exists

Ability to Stop/Start a particular instance of an Agent/Integration server

Hi Team, As a part of housekeeping activities we often come across scenarios where we need to do a restart of a Agent/Integration server. This restart could impact the processing of orders for a time being which could lead to business impact. To ...
about 3 years ago in Self Service Tool 1 Functionality already exists

UCD Self Status / SST Final Status of a process to reflect the success / failure of underlying action.

Following on from Shop Direct SF ticket TS002163187, the CDT 'Import CDT' process was failed because of a known failure issue regarding PLT_PROPERTY and PLT_PROPERTY_METADATA being Append Only. The UCD process expected this failure of the called C...
over 3 years ago in Self Service Tool 0 Functionality already exists

Allow multiple simultaneous deployments to different environments.

With IBM owning the OMoC deployment process I expect the processes to be somewhat different though the same general capability to exist. The ability to do simultaneous deployments certainly exists outside of OMoC with IBM OMS, the same should be p...
over 3 years ago in Self Service Tool 1 Functionality already exists