IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Self Service Tool

Showing 68

Open Search Tool missing Save Result Option

1. Open Search Tool missing Save Result Option2. Open Search Tool Search result displays only 500 records - Does not have pagination Both available in previous search tool provided by IBM. With latest update to Open Search we lost access to above ...
6 days ago in Self Service Tool 0 Submitted

Implement Emails for proactively monitoring API and agent's performance.

Similar to what we have on SST for MQ alerts where we can add thresholds it would be useful to have options to add alerts around API thresholds, Agents response times. This will be useful for customers going into Peak to foresee any issues of agen...
5 months ago in Self Service Tool 0 Future consideration

Support for IV/SIP metrics from OMoC and external integrations

Currently, clients in OMoC are required to raise requests for monitoring data via a PMR. Instead clients should be able to see how their tenant is performing as well as OMS and external integrations towards performance towards IV / SIP
8 months ago in Self Service Tool 1

Restrict user access to Monitoring section

We have a monitoring team that should not have access to deployment or any section which will make any changes in the environment. Their job is to only monitor the environment. It would be helpful if we could restrict their access to Monitoring ta...
8 months ago in Self Service Tool 1 Planned for future release

API to Monitoring download data without logging in

We would like to automate the monitoring process. It is very difficult to login to SST every time and navigate to Monitoring Menu, select all the option and see the very disappointing charts. It would be very useful if we could download the monito...
8 months ago in Self Service Tool 0 Future consideration

Display the SST Metric Data Correctly

Please refer to TS016456569. When the app system down happened due to max heap usage, the SST metrics display the heap or Default executor threads reached the max by searching a small window (30 minutes) under application server JVM metrics. Howev...
10 months ago in Self Service Tool 0 Future consideration

Need a Deployment specific role in Self Service Tool to manager deployments in Production.

We need a role in Self Service that is only for People who will do deployment in Production. Currently we only have 4 types of Role in prod Developer (Production), Developer (Non-Production), Stakeholder and Administrator. There is no specific seg...
10 months ago in Self Service Tool 1 Not under consideration

Ability to view deployment history till last 1 year in Self Service Tool.

Need to have deployment history reflected for the last 1 year in Self Service tool.
10 months ago in Self Service Tool 1 Future consideration

Include Sorting Option for All SST Tabs

Currently only a few V2 SST tabs have the sorting option such as customization and certificate. The configration and Server & Queue Configration don't have such sorting feature. Please enable the sorting feature for all tabs in SST. We have hu...
11 months ago in Self Service Tool 0

Consolidate V2 SST Log Download into one Amazon S3 URL

Consolidate V2 SST Log Download into one Amazon S3 URL instead of multiple URLs for each instance. This feature was supported in V1 but V2 has splitted the app modules and user must use multiple URLs to download the app logs
12 months ago in Self Service Tool 1 Functionality already exists

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