This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Multiple work orders allowed for a single order line
For any retail client working on any customization of products, they use work order concept to provide delivery or provided service. For an order with multiple quantities in a single order line, there are multiple valid cases, where a single work ...
Hold based rescheduling to update ETD/ETS for scheduled order lines
There is a need for an automated rescheduling feature in OM. Especially on B2B, the requested ship date tends to be important and may often change for order line via integration. In these cases the order line should be rescheduled automatically. C...
Support for XML version 1.1 to support additional characters JSON supports
Recently we ran into an issue where our Adyen WebHook notification was failing to process a response which caused a backlog of Payment notifications and had an impact to our payment processing for an entire day’s worth of orders. While the signifi...
Return Authorization Id not updating on the CHARGE record
For the VISA credit card payment type bank mandate the authroization before giving refund to the customer. Currently with the payment agent configuration in reverse logistics not adding the Authorization record against return order in yfs_Charge_t...
Currently IBM Sterling is officially only supported on Java 1.8. There are improvements made on JDK since 1.8 especially around native webservice call. We would like IBM to certify java 11 and above for Sterling OMS.
Order hub to include an order/shipment level attribute to filter the orders and shipments to be considered for workspace
Enterprises require to filter out certain orders/shipment where there are fulfillment manatgers resposinsible for a captergory of orders. The Orders and shipments are to have a filter attribiues that should be populated by implementation.
ExpectedShipmentDay calcualtion for special services to consider the ShipNode calendar.
This implementation would benefit for the customers, who calculate the CustomerPromisedDate based on the processing time of Special Services. As of now, it only considers the Inventory Availability of the item and ExpectedShipmentDate is being cal...
Update to existing OrderSummary and OrderArchive when an Index is Updated
Order Service is looked as the one-stop service for all customer orders (both active/history and archived orders). Business usually have new requirements in terms to providing additional search criteria's for lookup of orders based on internal and...
Enable IBMID/Federation at individual OMS application level
The enhancement will enable enterprises to configure sterling module (e.g., Contact Center, Store Engagement, Console) access/ login approach independently of the module. This would allow the enterprise to choose, per module, either log in via SSO...
Cognos reports extract through standard integration mechanisms
We have an inhouse alerting, monitoring and reporting capability that is dependent on receiving data from various applications. We are writing custom reports in Cognos reporting suite to access the data that is needed to deliver our requirements. ...
Do not place IBM confidential, company confidential, or personal information into any field.