IBM Sterling


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OMS - Order Management (OnPrem & OMoC)

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Implement Emails for proactively monitoring API and agent's performance.

Similar to what we have on SST for MQ alerts where we can add thresholds it would be useful to have options to add alerts around API thresholds, Agents response times. This will be useful for customers going into Peak to foresee any issues of agen...
about 10 hours ago in OMS - Order Management (OnPrem & OMoC) 0 Submitted

Option to NOT allocate orders against PO data

Orders allocate to PO_PLACED if eta of PO is equal to or less than the current date. If suppliers do not provide ETA updates in a timely manner we could be allocating to POs that have not yet arrived or will not arrive on time. We still want to tr...
2 days ago in OMS - Order Management (OnPrem & OMoC) 0 Submitted

Confirm Shipment accounting for PO ordering unit of measure

Idea Summary: Currently, Confirm Shipment is failing when the ASN is sent by the supplier in the PO ordering UOM and the API is not doing the conversion from the item ordering unit of measure to the item inventory unit of measure. The idea is to h...
7 days ago in OMS - Order Management (OnPrem & OMoC) 0 Submitted

Moving cursor between IBM table cells using keyboard arrows

While using IBM buc tables, we want the user the navigate the cursor between table cells (having input field) of different rows using the keyboard arrows.
12 days ago in OMS - Order Management (OnPrem & OMoC) 0 Submitted

Provide password reset option in Order Hub Next generation

Provide password reset option in Order Hub Next generation. Legacy Order hub used to have IBM id created for the user and based on that we could create or reset password for the respective user from login screen. When Moved to next generation Orde...
21 days ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
23 days ago in OMS - Order Management (OnPrem & OMoC) 0 Under review

Request to decouple the OrderHub OIDC functionality from SBC in IBM OMS to enable independent operation of OrderHub's authentication.

Decoupling the OrderHub OIDC functionality from SBC would allow organizations to manage OrderHub's authentication independently. This change reduces dependency on SBC. Additionally, organizations that do not use SBC and are not part of smcfs.ear c...
23 days ago in OMS - Order Management (OnPrem & OMoC) 0 Under review

Add Solace to list of supported integration adapters in SDF

We are using Solace PubSub+ platform and is hoping to have OOB product support from OMS for integration with Solace. It is a popular growing platform that has been adopted by many customers across the globe and industry
about 1 month ago in OMS - Order Management (OnPrem & OMoC) 0 Under review

Order Hub is not having a screen to view/edit reservation details like application console.

Order Hub does not have a screen to view/modify the reservation details for GIV users like application console. This can be viewed from inventory summary screen in application console by clicking on the 'Reservations' icon – Request for enhancemen...
about 1 month ago in OMS - Order Management (OnPrem & OMoC) 0 Under review

Order Hub node inventory details not able to show the supply vs demand breakup on a node

Node tabs which shows node inventory details does not show any distribution of Supply vs Demand on that individual node like what we see in console – It was present in Order Hub before but taken out as part of latest fix pack – Request for enhance...
about 1 month ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

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