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IBM Sterling


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My ideas: Order Management (OnPrem & OMoC)

Agentic AI chatbot - Remove "None of the above" option in drop down list

Currently, if there are multiple choices, then we show radio button or drop down list. The option "None of the above" also comes in the list which is not required
10 days ago in Order Management (OnPrem & OMoC) Submitted

During Shipment Modification, a pop asking for Reason should be shown similar like Order modification

During Shipment Modification like change in qty, a pop asking for Reason should be shown similar like Order modification
16 days ago in Order Management (OnPrem & OMoC) Future consideration

Sterling OMC | Provide a user role in SST that allows the holder to access the Sterling monitoring only

Provide a user role that provides a read only access to SST. This could be provided to teams that support systems that interact with Sterling. They could use to provide check status in Sterling (Queue depths, application server response time) when...
16 days ago in Order Management (OnPrem & OMoC) Planned for future release

API to Create/Manage Carrier Service Code

Currently OOB there is no API to configure carrier service code and we can only configure it through Application Manager UI (Logistics Management → Cross Application → Carrier Services). We have requirement from business to create 200+ carrier ser...
17 days ago in Order Management (OnPrem & OMoC) Future consideration

TEST 2

TEST 2
23 days ago in Order Management (OnPrem & OMoC) Not under consideration

Decoupling Buyer Organization from Contract/Recurring Orders to Support B2C Subscription Models

Currently, the Contract and Recurring Order functionality in IBM Sterling OMS is architected primarily for B2B scenarios, necessitating a mandatory "Buyer Organization" dependency. To support modern B2C "Subscribe & Save" or "Subscription Box"...
30 days ago in Order Management (OnPrem & OMoC) Under review

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about 1 month ago in Order Management (OnPrem & OMoC) Not under consideration

AI Chatbot should provide Natural Language Input and Contextual Prompting for all relevant actions

1. AI chatbot should provide natural language input and contextual prompting. (Please see the screenshot attached for examples) 2. AI chatbot should provide contextual hint on relevant screens: When a CSR navigates to a specific action screen (e.g...
about 1 month ago in Order Management (OnPrem & OMoC) Under review

Support IBA (Item Based Allocation) within OMS when SIP is enabled.

IBA does not function when SIP is enabled. Inventory state and movements are owned by SIP (external to OMS), and there are no adaptors or events from SIP to OMS to trigger IBA reallocation. Confirmed by IBM Support on case TS022022526. Enhancement...
about 1 month ago in Order Management (OnPrem & OMoC) Under review

Support in the OMS Agentic AI toolkit for consuming and referencing documents stored in external repositories.

Currently, AI agents lack the ability to access or utilize external documents, limiting their effectiveness in real-world enterprise scenarios. The enhancement request is to enable: Integration with external document sources (e.g., SharePoint, blo...
about 1 month ago in Order Management (OnPrem & OMoC) Under review