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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Enable QuantumMetrics (Site Monitoring) for Call Center and Sterling Store

Introduction: Site Monitoring enables the retailer to site metrics, navigational issues and session recording. This is a popular choice for B2C Ecommerce sites to validate the effectness, ease of navigation, tracking errors etc. For Call Center an...
6 days ago in Call Center 0 Submitted

Support for Oracle 23ai

Oracle have renamed Oracle 23c to Oracle 23ai as of May 2024. Customers technology stacks are being updated to use RHEL9 and Oracle 23ai so we need this to be supported. Although there is no general purpose on premise version other than Oracle23ai...

Extend field length in table SBIADMIN.SCI_ENTITY_EXTNS to accommodate longer encrypted passwords

We are working to configure the Object Client Store Adapter as documented in https://www.ibm.com/docs/en/b2b-integrator/6.2.0?topic=z-object-store-client-adapter When we attempt to use/store the encrypted credential, our Trading Partners become co...

Support NetApp StorageGRID S3 Implementation

Many IBM customers have NetApp storage as part of their infrastructure. NetApp's StorageGRID offering (https://www.netapp.com/data-storage/storagegrid/) provides native support for S3 APIs. Adding support for this implementation of those APIs will...
about 1 year ago in Sterling B2B Integrator / Technology Stack Support (OS, DB, Protocols) 1 Future consideration

Azure Event Hub Native Connectivity & Service Principal Authentication

Request that IBM provide native connectivity to Microsoft Event Hub in B2bi with authentication via Microsoft Entra id service principal. Unlike the current configuration option which supports secret key or account key, the enhancement would suppo...
11 months ago in Sterling B2B Integrator / Technology Stack Support (OS, DB, Protocols) 1 Future consideration

Integration with Azure Entra ID for user authentication

User authentication support with OAuth 2.0, OpenID Connect and SAML 2.0 in the Sterling B2B Integrator product, for integration with Azure Entra ID.Not just LDAP support.
about 1 year ago in Sterling B2B Integrator / Technology Stack Support (OS, DB, Protocols) 1 Planned for future release

Auto-convert User Input to Uppercase

On the call-center homepage, there is a quick search text field that allows users to search for customers by entering their details. According to the official documentation, customization of the homepage is not supported. However, we would like to...
8 months ago in Call Center 0 Submitted

Allow CSR to Select Alternate UOM for Ordering

Sterling OMS supports placing orders using alternate UOM. For example, ordering a product by the CASE instead of EACH. The conversion quantity from the inventory UOM to the alternate UOM for ordering is setup in the item master. However, currently...
2 months ago in Call Center 1 Submitted

Azure Blob Storage Service Principal

Request that IBM update the object store client adapter to support authentication via Microsoft Entra id service principal. Unlike the current configuration option which supports secret key or account key, the enhancement would support configuring...
11 months ago in Sterling B2B Integrator / Technology Stack Support (OS, DB, Protocols) 1 Planned for future release

Enable Deeplink into Order Hub

Similar to IBM legacy call center we would like to have the capabilities to deeplink into Orer hub pages.
about 1 year ago in Call Center 0 Future consideration