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IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
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The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.
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Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.
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About email notifications and body
Issue 1:For Example there is a partner called ABCBank and we have three child accounts(ABCBank-1, ABCBank-2, ABCBank3) in Sterling Integrator as well as PEM. And we have to rollout a activity for ABCBank and we would like to reset a password for A...
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Notify Sponsor an error has occured for a Partner's activity
When a partner is completing an activity an error can occur. In order for the partner to continue the activity the sponsor must investigate the error, resolve, and notify the partner to continue the activity. Currently, there is no way for the Spo...
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PEM Cloud - Email Notification for Approval Task in Activity
Sponsors would like an email notification when an activity hits an approval task. Currently, sponsors need to log in daily to see if there are any pending approval task. IBM advised that this is by design to avoid flooding the sponsor's mailbox. H...
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PEM Should notify sponsor when an email is bounced back.
Some Partners email servers are not receiving PEM emails and are likely bouncing them back. PEM should let the sponsors know if the Trading Partner did not receive the email.
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PEM Cloud Application Outage Notification List
Currently, we have no way of knowing if there are PEM Cloud Application outages/issues. Having a outage email notification field will allow us to add a distribution list or a list of emails to contact us.
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Adding a description Variable to the activity Roll Out email template
when an activity is rolled out, there is a field that proposes to enter a description of the activity. I would like to bring that description to the email we currently send out to each client when we have assign an activity. This email templates a...
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Set time for automated emails
We would like to be able to choose when the automated reminders are sent out. Currently they are scheduled to be sent at midnight on the 7th and 9th nights. This time has proven very unsuccessful. People are not sitting at their desks and it gets ...
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Add comments when resolving an error
Currently when a partner receives an error, the sponsor goes into the activity and clicks "Resolve Error" for each activity. We would like to add a comments section for the "Resolve Error" function. This would allow us to include comments in the r...
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Allow Static Reply-to Email Address
In managing campaigns through PEM, it is best to contact partners through a group email so that if one person is out of office the queries by partners are not delayed. PEM has the ability to hard code the sender to a specific email, but does not h...
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Disable some automated e-mails
Sponsor should have the option to disable specific automated e-mails if desired
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Planned for future release