IBM Sterling


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Alerting/Notifications

Showing 17

Notify Sponsor an error has occured for a Partner's activity

When a partner is completing an activity an error can occur. In order for the partner to continue the activity the sponsor must investigate the error, resolve, and notify the partner to continue the activity. Currently, there is no way for the Spo...
almost 5 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 2 Not under consideration

PEM Should notify sponsor when an email is bounced back.

Some Partners email servers are not receiving PEM emails and are likely bouncing them back. PEM should let the sponsors know if the Trading Partner did not receive the email.
over 4 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

About email notifications and body

Issue 1: For Example there is a partner called ABCBank and we have three child accounts(ABCBank-1, ABCBank-2, ABCBank3) in Sterling Integrator as well as PEM. And we have to rollout a activity for ABCBank and we would like to reset a password for ...
over 1 year ago in Sterling Partner Engagement Manager / Alerting/Notifications 5 Planned for future release

PEM Cloud Application Outage Notification List

Currently, we have no way of knowing if there are PEM Cloud Application outages/issues. Having a outage email notification field will allow us to add a distribution list or a list of emails to contact us.
almost 5 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

Set time for automated emails

We would like to be able to choose when the automated reminders are sent out. Currently they are scheduled to be sent at midnight on the 7th and 9th nights. This time has proven very unsuccessful. People are not sitting at their desks and it gets ...
almost 5 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Add comments when resolving an error

Currently when a partner receives an error, the sponsor goes into the activity and clicks "Resolve Error" for each activity. We would like to add a comments section for the "Resolve Error" function. This would allow us to include comments in the r...
almost 5 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Disable some automated e-mails

Sponsor should have the option to disable specific automated e-mails if desired
almost 5 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Adding a description Variable to the activity Roll Out email template

when an activity is rolled out, there is a field that proposes to enter a description of the activity. I would like to bring that description to the email we currently send out to each client when we have assign an activity. This email templates a...
over 2 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Planned for future release

Sponsor announcement message on partner home page

Ability for sponsor to add a welcome message pop-up on the home page once a partner logs in
almost 5 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

Set alert dates for a partner when they are added to an already rolled out activity

Currently when a partner is added to an already rolled out activity we have the capability to choose their own rollout date (i.e. not the due date chosen when the activity was originally rolled out). We do not have the capability to reset the aler...
almost 5 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

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