IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 19

SCC does not capture SFG Custom Events

Hi, We have installed ICC 6.1 and we are creating a portal kind of monitoring stuff to monitor all SFG files in ICC Console ( File Monitor). We have created custom events to track additional data in SFG. There are some fields we want to capture fr...
almost 8 years ago in Sterling Control Center Monitor / Reporting 1 Functionality already exists

Need an ICC report that returns counts of file transfers and total byte counts for a given interval.

I need a report where 1. I can specify a date interval for the report.2. The report should give me an option for detail or summary.3. The detail would give me a list with 4 columns showing the date, the producer partner name, #of files failed or r...
almost 8 years ago in Sterling Control Center Monitor / Reporting 0 Functionality already exists

Wild Card Searches in Call Center

In the Call Center UI, we'd like to be able to complete wild card searches for many or all of the fields. For example, if I wanted to search for all orders that are from an IBM email address I could search *IBM.com. This would bring up all orders ...
almost 2 years ago in Call Center 9 Functionality already exists

Supervisor override capabality

Business is expecting Supervisor override capabality available on Call Center as well so they can perform additional review and validation for certain operation like price override.
about 1 year ago in Call Center 1 Functionality already exists

Reason codes in Important events tab under order line details page should be visible after re-shiping the order line

After reshipping the order line, we are unable to see the reason codes on the order line details page under Important Events tab. We wnated to know how these important events gets populated. Please refer IBM PMR#: TS016070217 - thanks, Avnish
over 1 year ago in Call Center 1 Functionality already exists

Cluster statistics utility - queue and thread monitoring

A utility is required that logs queue usage on each node in a Sterling Integrator cluster The utility should track queue usage over time by node and for each node be able to provide statistics (eg. average, min, max, count) for a time period on: Q...
almost 8 years ago in Sterling Control Center Monitor / Reporting 2 Functionality already exists

Control Center: Enhance the SLC Summary Report

Please enhance the SLC Summary report so that a server name can be selected. A user may not want a summary of all of the slc, but maybe just the ones from a specific server. Currently no filtering criteria available for this report.
almost 8 years ago in Sterling Control Center Monitor / Reporting 1 Functionality already exists

Monitoring CLA2 Adapter from B2B Sterling Integrator

Control Center has nos show information about state from CLA2 Adapter that we have setup in B2B Sterling Integrator
about 6 years ago in Sterling Control Center Monitor / Reporting 1 Functionality already exists

Change sequence of create order screens in OMS - Call Center

Currently, the sequence of screens for the create order flow in OMS is as follows: Enter SKU(s) Enter in customer and customer address information Enter additional order information (shipping option, etc.) Confirm payment information Submit order ...
over 2 years ago in Call Center 1 Functionality already exists

Restrict a user to one specific report

As of now we dont have option to restrict a particular user to specific reports ( either in standard SCC or reports created in cognos)
almost 8 years ago in Sterling Control Center Monitor / Reporting 0 Functionality already exists

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