IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Ideas

Showing 29

Enable file exchange access to IBM Sterling Global High Availability Mailbox with Connect:Direct

Connect:Direct has the ability to transfer files using several application files storage platforms such as local files, NFS, S3, and others. This could be extended to support direct access to B2B Integrator mailboxes and, in particular, to Global ...
4 months ago in Sterling Connect:Direct / Other 2 Not under consideration

File Agent: sort capability missing to guarantee files sequence

FA doesn't provide a mechanism to process the files located in a specific folder in a specific order (i.e. file sorted by timestamp, name, size ). There are scenarios where the sequence the Producer Application generates the files must be respecte...
almost 8 years ago in Sterling Connect:Direct / Other 1 Not under consideration

Ability to add notes on bulk orders from COM

This would allow the users to update the same notes to mutiple orders at the same time, which would save a lot of time where the user has to update the same note to multiple orders
10 months ago in Call Center 1 Not under consideration

Connect Direct UNIX: msgfile.cfg and idx

It doesn't make sense to me that the msgfile.cfg located in cdunix/ndm/cfg/<node_name> is a hard link to the one located in cdunix/ndm/cfg. Why not just have all of the cfg files located in cdunix/ndm/cfg/<node_name>? Obviously, you'd ...
about 1 year ago in Sterling Connect:Direct / Other 3 Not under consideration

Call Center Dark Mode

We would like the new call center to have a dark mode as it will create more contrast from the text on the screen and therefore allow some users to better view the program. This will create more accessibility for some users with vision issues.
about 2 years ago in Call Center 8 Not under consideration

Request Connect:Direct to support file path / file name that includes double byte characters.

Request Connect:Direct to support file path / file name that includes double byte characters.Since we need get the file with Simplified Chinese path and name from headquarter frequently.
almost 8 years ago in Sterling Connect:Direct / Other 1 Not under consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Alt Comm outbound Retry feature

When failing to connect to primary host/ip, system uses alt com outbound to try alternate addresses. Should none of them work, system goes in retry state ONLY retrying with last hostIP in alt com outbound. This causes some retries to get stuck as ...
almost 8 years ago in Sterling Connect:Direct / Other 0 Not under consideration

Add Shipping Country, Shipping Address, and Shipping Zip Code columns to order search screen in OMS Call Center

Today when a user searches for records via the Order Search screen in Call Center, there is not a column to indicate the shipping country the record is tied to which makes it complicated for CSR users to quickly see where the order is from. This i...
almost 2 years ago in Call Center 5 Not under consideration

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