IBM Sterling


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OMS - Order Management (OnPrem & OMoC)

Showing 200

Sharing search saved searches between users

When we create good search saved searches to filter out particular results. It would be very useful to share them between full team. For example saved searches for customer service
23 days ago in OMS - Order Management (OnPrem & OMoC) 0 Submitted

Create API to list Node Relationships

There is no API available to show the Node relationship. There is an API (manageOrgRelantship) to create and manage Node Relationships. However, there is no equivalent list or detail API to show the relationship. Therefore a direct SQL call is req...
25 days ago in OMS - Order Management (OnPrem & OMoC) 0 Under review

Fix manageNodeTransferSchedule API to create Node Relationship that does not exist

Currently, the manageNodeTransferSchedule API creates a relationship in one direction from Node A to Node B. However if a Node Transfer Schedule is created in the reverse direction (from Node B to Node A), the reverse Org relationship is not creat...
25 days ago in OMS - Order Management (OnPrem & OMoC) 0 Under review

On a reallocation request, Inventory update in IV should be done synchronously, and should not be through messages posted to internal queues in an asynchronous way

On a reallocation request, Inventory update in IV should be done synchronously, and should not be through messages posted to internal queues in an asynchronous way. Below is the use case under consideration. The asynchronous update to IV (as menti...
about 2 months ago in OMS - Order Management (OnPrem & OMoC) 0 Under review

Enhance the product to charge/settlement based on the authorized amount and authorization id mapping

The following is the issue scenario Line 1 – Authorized (individual auth id) along with shipping charge (Authorized -individual auth id). Shipped and invoiced Line 2 – Authorized with auth id. As part of the settlement, a single charge record is o...
6 months ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Enable IBMID/Federation at individual OMS application level

The enhancement will enable enterprises to configure sterling module (e.g., Contact Center, Store Engagement, Console) access/ login approach independently of the module. This would allow the enterprise to choose, per module, either log in via SSO...
about 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Ability to update person info records after order has been released to warehouse

We have found various use cases where we need to be able to update the person info records on an order after the order has been released to the warehouse. Currently, the OMS platform only allows updates to the orders up until the order has been re...
about 2 months ago in OMS - Order Management (OnPrem & OMoC) 10 Not under consideration

Legacy SST Download for Stand-alone Applications Manager

Currently, we have some business and support users using the Applications Manager. These users, do not use the Developer Toolkit and currently use the browser-based Applications Manager. With IE and Application Console being phased out, they have ...
5 months ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Adding custom icon for custom menu in orderhub

IBM team suggested on how to create svg icon and add it to om-orderhub-base container for displaying custom menu icon. But how to include this change during build process so that instead of changing om-orderhub-base container we can update it in o...
about 2 months ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Order Management on Cloud (OMoC) Data Access 

The Development team and Business Operations team relies heavily on ad hoc data analysis and were expecting to be able to query the OMoC data directly using tools such as Toad, SQL Developer, etc. However, IBM does not allow external database conn...
8 months ago in OMS - Order Management (OnPrem & OMoC) 1 Functionality already exists

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