IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Delivered
Workspace Store Engagement
Created by Guest
Created on Mar 20, 2018

RELATED IDEAS

In my retail company ABC, an associate can work in multiple stores on different days of week or re-assigned temporarily to work on different store. Apart from store associates, there are district managers (and admin users) who would need to see activities happening in all stores assigned to the district ( or all stores for admin users )

Use case

--------------

In my retail company ABC, an associate can work in multiple stores on different days of week or re-assigned temporarily to work on different store. Apart from store associates, there are district managers (and admin users) who would need to see activities happening in all stores assigned to the district ( or all stores for admin users ).

 

Few use cases are :

 

1.       Admin users need to see dashboard for all SFS/BOPIS order status and SLA violations in the whole network.

2.       District manager will need to see all pending shipments across all stores, so that associates can be directed from one store to another store if needed.

3.       Store associates are temporarily assigned to work in Store A on Mon, Tue, Wed and in Store B on Thr., Friday, Saturday.

 

All users will have an SSO login with corporate LDAP network.

What is your industry? Retail
How will this idea be used?

 

Few use cases are :

 

1.       Admin users need to see dashboard for all SFS/BOPIS order status and SLA violations in the whole network.

2.       District manager will need to see all pending shipments across all stores, so that associates can be directed from one store to another store if needed.

3.       Store associates are temporarily assigned to work in Store A on Mon, Tue, Wed and in Store B on Thr., Friday, Saturday.

 
  • ADMIN RESPONSE
    Sep 22, 2020

    Hi, thank you for your idea. The ability to allow store associates to access different store environments and/or allow enterprise users to log in to multiple stores is being built in our next-gen SaaS Store application. Feature release in next-gen Store is targeted for Q1 2021

  • Guest
    Reply
    |     Apr 2, 2021

    This capability is available in IBM Sterling Store Engagement 2.0.

  • Guest
    Reply
    |     May 1, 2020

    We also have the same requirement, need to provide users access to multiple stores in Store Engagement 2.0.

  • Guest
    Reply
    |     Feb 10, 2020

    Hi,

    We have a similar requirement. We need to provide access to multiple store for a given user. The use cases highlighted in this idea applies many customers.

  • Guest
    Reply
    |     Dec 27, 2018

    Hi Team

    We also have the same requirement, where in the stores associates will be working in shifts in near by stores and they will need multiple store access. 

    Also there are store managers who will monitor the shipments in multiple stores.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.