IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

In my retail company ABC, an associate can work in multiple stores on different days of week or re-assigned temporarily to work on different store. Apart from store associates, there are district managers (and admin users) who would need to see activities happening in all stores assigned to the district ( or all stores for admin users )

Use case

--------------

In my retail company ABC, an associate can work in multiple stores on different days of week or re-assigned temporarily to work on different store. Apart from store associates, there are district managers (and admin users) who would need to see activities happening in all stores assigned to the district ( or all stores for admin users ).

 

Few use cases are :

 

1.       Admin users need to see dashboard for all SFS/BOPIS order status and SLA violations in the whole network.

2.       District manager will need to see all pending shipments across all stores, so that associates can be directed from one store to another store if needed.

3.       Store associates are temporarily assigned to work in Store A on Mon, Tue, Wed and in Store B on Thr., Friday, Saturday.

 

All users will have an SSO login with corporate LDAP network.

  • Guest
  • Mar 20 2018
  • Delivered
What is your industry? Retail
How will this idea be used?

 

Few use cases are :

 

1.       Admin users need to see dashboard for all SFS/BOPIS order status and SLA violations in the whole network.

2.       District manager will need to see all pending shipments across all stores, so that associates can be directed from one store to another store if needed.

3.       Store associates are temporarily assigned to work in Store A on Mon, Tue, Wed and in Store B on Thr., Friday, Saturday.

 

  • Sep 22, 2020

    Admin response

    Hi, thank you for your idea. The ability to allow store associates to access different store environments and/or allow enterprise users to log in to multiple stores is being built in our next-gen SaaS Store application. Feature release in next-gen Store is targeted for Q1 2021

  • Admin
    VENITA GLASFURD commented
    2 Apr 03:28pm

    This capability is available in IBM Sterling Store Engagement 2.0.

  • Guest commented
    1 May, 2020 01:51pm

    We also have the same requirement, need to provide users access to multiple stores in Store Engagement 2.0.

  • Guest commented
    10 Feb, 2020 04:18pm

    Hi,

    We have a similar requirement. We need to provide access to multiple store for a given user. The use cases highlighted in this idea applies many customers.

  • Guest commented
    27 Dec, 2018 11:40am

    Hi Team

    We also have the same requirement, where in the stores associates will be working in shifts in near by stores and they will need multiple store access. 

    Also there are store managers who will monitor the shipments in multiple stores.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.