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Duplicate order check for B2B order in Order Hub

Mattel has requirement of duplicate order check based on Ship To Customer and Customer PO number. If combination of these two attribute values is not unique when a B2B order is being entered in Order Hub, user should get a warning prompt. He can decide to continue as is or change the Customer PO number and enter the order or delete/close the order.

  • Guest
  • Jan 17 2022
  • Not under consideration
What is your industry? Retail
How will this idea be used?

To not place duplicate B2B orders.

  • Guest commented
    25 Jan 01:14pm

    Hi Aaron, we looked into your comments. We would like to have a call with you to let you know the requirements in full and get your inputs. Please suggest.

  • Admin
    Aaron Cutter commented
    24 Jan 04:02pm

    Hi Vimal, can you use a custom table or a hang-off table to store the necessary fields and use a unique index on that table? In the case of a custom table for example - before creating the customer order, attempt to add an entry to the custom table with the ship to customer and customer PO number.

  • Guest commented
    24 Jan 05:23am

    Hi,

    We tried putting unique DB index on the two fields in yfs_order_header but index creation failed. We found this documentation which says unique index creation is not allowed on standard tables. Please suggest options.

  • Admin
    Aaron Cutter commented
    21 Jan 09:22pm

    Hi Vimal,

    Thank you for submitting your idea. For the requirement of checking for duplicate orders, we would suggest using a unique DB index - in your case you could add one on ship to customer and customer PO number, which would prevent duplicates from being created.

    If you need to be able to override this, you could include another field in the index that the user can modify on the order to to allow it to pass the unique constraint.

    I hope this suggestion helps you find a workable solution to meet your requirement.

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