This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Order monitoring rules should be based on the combination of count of orders in a particular status for a period of time. This will help to monitor the orders when an agent is not working fine or a technical glitch in the system and can react and fix the issues
Below are few use cases
GIVEN:There are multiple order cancellations
WHEN:there is incorrect inventory or systematic issues
THEN:Operations team will be alerted when number of order cancellations become 20 in last 1 hour
GIVEN: There are multiple orders in backorder status
WHEN: there is incorrect inventory or systematic issues
THEN: Operations team will be alerted when number of orders in backorder-ed status reaches 20 in last 1 hour
What is your industry?
How will this idea be used?
This Idea will be used to monitor the orders and react if there is an inventory issue or there are technical glitches
Do not place IBM confidential, company confidential, or personal information into any field.