IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Price override feature in Order Hub

Mattel has requirement to override unit price of the order in Order Hub during order create process and post order creation. This feature is either not working or not available in Order Hub. Also, selling price change (From value and To value) at the line level should be available in audit log for reporting purposes.

During order create process in Order Hub, there is no feature available to override unit price. This feature is currently available in Call Center.

Once order is created, Order hub allows option to change unit price of the line. But saving the change leads system to calculate unit price based on price list and hence change done manually is not reflected on the order.

  • Guest
  • Dec 30 2021
  • Not under consideration
What is your industry? Retail
How will this idea be used?

This will be used to override system calculated price.

  • Guest commented
    1 Mar 03:48am

    Thanks Aaron. This ticket can be closed.

  • Admin
    Aaron Cutter commented
    28 Feb 04:49pm

    Hi Vimal, I have discussed this request with the team, and price override is seen as more of a Call Center function rather than a use case for Order Hub. As we have discussed separately, the extension framework will soon be available for Order Hub UIs, so you could extend the order capture screen to handle this scenario if required.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.