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Status Not under consideration
Workspace OMS - Call Center
Created by Guest
Created on Aug 18, 2022

Provide subscription order creation flow in Call Center.

Add a new screen or flow for creating and managing the subscription orders in the call center UI.

What is your industry? Retail
How will this idea be used?

Seamless way to create subscription orders with OOB logic.

  • Admin
    Jason Cheng
    Dec 14, 2022

    Hi Renuka,

    I would recommend you achieve this via customization. OMS backend does not really support subscriptions. However, some customers have done so by keeps spawning new orders.

  • Admin
    Jason Cheng
    Sep 29, 2022

    Hi Renuka,

    Can you please share more details on this feature request? It will be great to know the common use cases such as frequency of shippments, discount for subscription, shipping and handling, modification of subscriptions etc. If you have a mock up screen or design, please also share with us. Thanks.