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Status Functionality already exists
Workspace OMS - Call Center
Created by Guest
Created on Jun 8, 2022

Abbreviated State Field

In the old UI we made an enhancement that stopped users from adding a full state name and instead just set it to be 2 characters. In the new UI we would like this to be OOTB. In this case we would like the OMS to provide a list of abbreviated states so the user does not accidentally add incorrect information

What is your industry? Retail
How will this idea be used?

This would stop the user from adding incorrect information and make for a smoother order creation process via the OMS.

  • Admin
    Jason Cheng
    Reply
    |
    Jul 6, 2022

    Hi Jake,

    This feature exists in the legacy CC via configuration.