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OMS - Order Management (OnPrem & OMoC)

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To determine whether to charge taxes or other additional fees based on a specific payment method, certain configuration settings must be put in place.

In certain use cases, such as when dealing with two payment tenders - Gift Card and Credit Card, it may be necessary to configure the payment settings to ensure that taxes or other additional fees are only charged using the Credit Card option. For...
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Allow provided service ordered quantity more than defined standard capacity per day

When Provided Services capacity management solution is implemented, one important use case is missed. If our maximum per day servicing capacity is 3 units per store ( resourcepool) and customer wants to order more than 3 units, the expectation is ...
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Re-auth indicator is needed to differentiate Auth and Re-auth for Card Brand Compliance and to get the auth fee waiver

Setup Authorization expiry of 7 days for BankCard Tender in configuration in OMS. Create Order with BankCard Payment Tender. Let Order gets Schedule and Release. Authorization of Payment happens once Order is released. During this Authorization...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

ValidateItem flag behavior same as PROD items even for PS/DS service item types

For a business requirement, don't want to have a defined PS item in OMS but still want to proceed with order creation and fulfillment. To achieve this, tried using a flag given by Product called ValidateItem as N at OrderLine level during order cr...
about 3 years ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

Maintain Price,Charge and Tax attributes for cancelled lines

When an order line is canceled all the price charge and tax attributes are zeroed out in OMS. We have a requirement in Data warehouse to pull all the data from OMS and determine the sale amount that was not converted . Currently DW has to go to a...
over 6 years ago in OMS - Order Management (OnPrem & OMoC) 0 Not under consideration

Circuit Breaker for OMS Agent and Integration Framework

What problem are we trying to solve?Scenario when external integration point’s (Payment Gateway , carrier service or any external application ) service is down, oms agent/integration server transaction will error out and goes to reprocess error ta...
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Add details of the shipment in the alert raised for Close Manifest Failure

No description provided
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Multiple work orders allowed for a single order line

For any retail client working on any customization of products, they use work order concept to provide delivery or provided service. For an order with multiple quantities in a single order line, there are multiple valid cases, where a single work ...
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Service that offers employee pricing discounts at a SKU/Item level.

External applications need the employee price and discount information at a SKU or Dept/Class/Subclass/Style level, This service enables IBM OMS to calculate the SKU level or Dept/Class/Subclass/Style based on the configured employee discount rule...
about 5 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Support for XML version 1.1 to support additional characters JSON supports

Recently we ran into an issue where our Adyen WebHook notification was failing to process a response which caused a backlog of Payment notifications and had an impact to our payment processing for an entire day’s worth of orders. While the signifi...
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration