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Store Engagement

Showing 74

Allow BOPIS orders where order is not picked from the store but shipped from warehouse

There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (via...
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Improvements in Blind Returns

Be able to process a blind return however, larger amount may require a manager override Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in) Exchange order with blind return items where cr...
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Allow creation of waves in batch picking

Orders are divided into waves based on attributes like date/sla/type (pick/ship) etc. before batches are created for each wave based on attributes like zone/sku etc.
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Store Operations Dashboard

A way to show stats on a big/projected screen e.g. where are you in line for pickup as a customer during peak season or a different screen for daily / weekly / monthly stats/graphs etc. or in the backroom for store associates running list of tasks...
almost 5 years ago in Store Engagement / Usability 0 Planned for future release

UI efficiency improvements for finding partially actioned orders to complete from store (including reprint picklist)

Store users wanting to quickly find a partial order in the system corresponding to a partially packed order on their backroom counter that is missing its picklist, store users finding an item on the backroom table after packing many orders and wan...
about 5 years ago in Store Engagement / Usability 0 Future consideration

Boradcasting a common message to all store users

Can we have a feature in OMS through which we can broadcast common messages to all stores together on Store engagement application.e.g. "XYZ carrier system is down. Do not perform any packing operation". This will help in avoiding multiple tickets...
about 5 years ago in Store Engagement / Usability 0 Future consideration

Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)

For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
about 5 years ago in Store Engagement / Usability 0 Future consideration

Putback capability for click and collect order cancellations

For BOPIS orders as part of backroom pick the picked items are moved to a BOPIS staging location or some secure location which is not then available for picking or walk-in customers. In case of a customer cancellation at that point or a no-show, t...
about 5 years ago in Store Engagement / Usability 0 Planned for future release

Return order search screen in WEBSOM to search and receive return created in another system

If a Return order is created in OMS (through console or api tester or received from another system ), it should be able to search in WEBSOM to receive. Currently return created in WEBSOM only able to receive in WEBSOM. Screen available is to searc...
over 5 years ago in Store Engagement / Usability 0

Reprint of Pick list on Store engagement (angular) UI

One a pick list is printed using Store engagement UI there is no option for reprinting the pick list. Some time pickers misplace/loss the pick list in that case they need to reprint the pick list.
almost 6 years ago in Store Engagement / Usability 2 Planned for future release

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