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Store Engagement

Showing 75

Improvements in Blind Returns

Be able to process a blind return however, larger amount may require a manager override Issue gift card for the amount, issue credit to a credit card with manager override (CC info manually typed in) Exchange order with blind return items where ...
over 4 years ago in Store Engagement / Usability 0 Future consideration

Store Associate should have visibility entire order when fulfillement is pending by another location (transfer to pick scenarios)

For orders which are partially fulfilled by a store (eg BOPIS order being partially transferred from another store or DC), the store user does not have visibility to the entire order picture, thus is unable to service the customer's request of fin...
over 4 years ago in Store Engagement / Usability 0 Future consideration

Support Store engagement on airwatch browser

With enterprise mobile applications, most enterprises are using sophisticated EMM tools to manage device's security policy. VMware airwatch is one such EMM tool. To control the security policy, EMM tools provide their own browser e.g. Airwatch bro...
about 6 years ago in Store Engagement 1 Future consideration

No Limit of No of tasks for a cycle count request

We perform cycle count based on store requirement, But we were informed in case(TS015284661) that there is cap limit of 1000 tasks generation in a single cycle count request and also countRequestCompleted pubsub event was not published for the tas...
14 days ago in Store Engagement / Other 1 Under review

WatsonX.ai Assistant helping the store associate - Intelligent Store Associate

The goal here is to be able to ramp up store associates to help with peak seasons, getting them selling quicker and reducing training time. In addition, when new sales take place, Watson can assist the store associate letting them know, keeping th...
20 days ago in Store Engagement / Usability 0 Under review

Able to fetch results using custom fields in Pick Summary list

Need the API to fetch results using custom fields in Pick Summary list eg:Using references in the fields or fetching results by order_by using any custom field in the references API Details: Get List of Pick Requests available for the tenant and s...
about 2 months ago in Store Engagement / APIs & SDKs 0 Under review

Location Inventory transition rules for Store Inventory Management

Store Setup:: Next gen store with store that is SIM enabled and the store is configured with multiple locations. We need the ability to define location inventory status transition rules. What that means is for a specific location or zone we need a...
5 months ago in Store Engagement / Usability 0 Under review

Add captcha in the IBM Sterling Store Engagement Application Login Screen for additional security

Problem Description: During the security testing, it was found that the login mechanism used by the Store application did not prevent automated attacks. This fact could be demonstrated by attempting to brute-force the login credentials of a testin...
9 months ago in Store Engagement / Security 4 Not under consideration

Bin/SKU Dedication - Ability to see bin assigned to SKU when searching at the SKU level

Current situation: In SIM, a user can assign SKUs to a bin as dedicated to that bin. When searching for bins, the user can see the SKUs that are dedicated to that bin. This is great if the user is searching for bins with SKUs. Requirement: In SIM,...
10 months ago in Store Engagement / Usability 0 Future consideration

Default Focus on first edit text in forms

Hello, with Store Next, when creating a new order and entering customer firstname and name: there is no focus on a particular edit text in the form displayed at the time we have to enter customer firstname and name. Scenario : I create an order in...
about 1 year ago in Store Engagement / Usability 1 Is a defect