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IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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  1. Post an idea.

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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Self Service Tool

Showing 67

Consolidate V2 SST Log Download into one Amazon S3 URL

Consolidate V2 SST Log Download into one Amazon S3 URL instead of multiple URLs for each instance. This feature was supported in V1 but V2 has splitted the app modules and user must use multiple URLs to download the app logs
7 months ago in Self Service Tool 1 Functionality already exists

Store ydkprefs.xml for each environment for OMS V2 SST

Store ydkprefs.xml for each environment for OMS V2 SST to avoid manual copy paste the file before each CDT
7 months ago in Self Service Tool 0 Planned for future release

Customised monitoring dashboard views

The current SST monitoring dashboards are limited to filtering on queues per session - there is no way to save a view or create a dedicated link to quickly access the same view again (user setting not persisted). Where technical members may reacti...
8 months ago in Self Service Tool 0 Future consideration

Sending email updates to stakeholders on env activity

When a deployment or a CDT is carried out on any env in OMoC, the stakeholders of the env needs to be informed by manually sending an email about the activity performed. This process needs to be automated. An email needs to be triggered to the env...
12 months ago in Self Service Tool 2 Future consideration

Ability to start individual App Server

There are situation, very often, that requires us to restart API servers, Call center servers, specific agent, specific integ server. We do not have that ability in the OMoC. Like we can pull call center logs, but we cannot restart just call cente...
about 1 year ago in Self Service Tool 3 Not under consideration

Enable Stop Deployment option

There are occasions where we accidentally click on deploy button and there is no way we can stop the deployment. Can the product atleast ask for a confirmation before initiating the process? or lets have a stop deployment option in the lower envir...
over 1 year ago in Self Service Tool 3 Not under consideration

DB Backup and Reset feature

To train guest services users on Sterling OMS functionalities primarily around Call center features, need to refresh the database meaning take a backup of a particular state of the initial order set and later restore the backup so that we can prov...
over 1 year ago in Self Service Tool 3 Future consideration

Build and Deploy only the war needed + Build script per Env

IDEA-1: Todays it is not possible to build only selected war of the application that requires rebuild. Every time whole ear is built with all the wars which takes quite a time. It would be great if user can select the required war to be rebuild an...
over 1 year ago in Self Service Tool 0 Future consideration

publicly accessible system status page

Availability of a publicly accessible system status pages to provide transparency around service availability and performance for the SCBN products or other IBM products.
almost 2 years ago in Self Service Tool 0 Future consideration

Add Dev Toolkit version check & download for SST Command Line Tools

Add a method / option to the command line tool to pull the dev toolkit version for latest (overall) or for a particular environment -- and show a version string. As a bonus, add a method / option to download the latest dev toolkit version. For bon...
almost 2 years ago in Self Service Tool 0 Future consideration