Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Self Service Tool

Showing 63 of 2506

Ability to start individual App Server

There are situation, very often, that requires us to restart API servers, Call center servers, specific agent, specific integ server. We do not have that ability in the OMoC. Like we can pull call center logs, but we cannot restart just call cente...
8 months ago in Self Service Tool 3 Not under consideration

Enable Stop Deployment option

There are occasions where we accidentally click on deploy button and there is no way we can stop the deployment. Can the product atleast ask for a confirmation before initiating the process? or lets have a stop deployment option in the lower envir...
11 months ago in Self Service Tool 3 Not under consideration

DB Backup and Reset feature

To train guest services users on Sterling OMS functionalities primarily around Call center features, need to refresh the database meaning take a backup of a particular state of the initial order set and later restore the backup so that we can prov...
about 1 year ago in Self Service Tool 3 Future consideration

Build and Deploy only the war needed + Build script per Env

IDEA-1: Todays it is not possible to build only selected war of the application that requires rebuild. Every time whole ear is built with all the wars which takes quite a time. It would be great if user can select the required war to be rebuild an...
about 1 year ago in Self Service Tool 0 Future consideration

publicly accessible system status page

Availability of a publicly accessible system status pages to provide transparency around service availability and performance for the SCBN products or other IBM products.
over 1 year ago in Self Service Tool 0 Future consideration

Add Dev Toolkit version check & download for SST Command Line Tools

Add a method / option to the command line tool to pull the dev toolkit version for latest (overall) or for a particular environment -- and show a version string. As a bonus, add a method / option to download the latest dev toolkit version. For bon...
over 1 year ago in Self Service Tool 0 Future consideration

Provide read only access to replica DB

There are many known issues with Data extract agent, and IBM cognos is not an option for many clients. Please provide access to the replica DB, especially some sort of mechanism for analytics applications like Tableau.
almost 2 years ago in Self Service Tool 1 Not under consideration

Provide a dashboard view to have detailed SIM UI up time statuses

Provide a dashboard view to have detailed SIM UI up time statuses
over 2 years ago in Self Service Tool 11 Planned for future release

Allow devtoolkit_docker/runtime/ApplicationManagerClient/client.jar to be downloaded directly from the SST

This is an issue for Mac developers after each cloud devtoolkit upgrade. The problem for Mac user is we have to rely on devtoolkit_docker/runtime/ApplicationManagerClient/client.jar to open the configurator. However, every devtoolkit upgrade, the ...
almost 3 years ago in Self Service Tool 2 Functionality already exists

CDT Import and Export Ydk prefs save option in SST insted of manually copying

When we do CDT, we are pasting YDK prefs manually in SST, this may cause an issue due to human error. if we have an option to save this file in SST, will be helpful and human errors will be mitigated.
almost 3 years ago in Self Service Tool 1 Planned for future release