IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Pinned ideas

PINNED Add support to controllerWorkflow script to restart BPs that are in "completed, error" state by individual BP IDs
During system issues, we are unable to bulk restart the BP IDs at a time. This is causing huge support effort in the clean-up process. Existing controllerWorkflow.sh script doesn't have a solution to restart the BPIDs that are in "completed, error...
Share feedback 5
PINNED Present Multiple Host Keys - RSA and ECDSA
As with standard Linux servers today Secure Proxy should be able to present Host Keys (more than one) in both RSA and ECDSA formats depending on what type the vendor incoming connection supports. Vendors are demanding Host Keys that are stronger t...
Share feedback 3

All ideas

Showing 783

Provide "replace/override" capabilities when using the CDConfig Tool for Map.cfg and Usr.cfg import

Currently the Connect:Direct CDConfig tool does NOT support the "replace/override" functionality when importing Netmap or User entries. It currently will update existing Initparms, but for some reason it doesn't update existing Netmap or User entr...
over 6 years ago in Sterling Connect:Direct / Administration & Configuration 2 Future consideration

Provide for native (non-UE) configurability to record discounts/promotions at unit level, to align with most omni-retailers best practices in refunding multi-unit orders

First, please see: https://www.ibm.com/support/pages/node/269415 In IBMs response, the Sterling team states that it is "as designed" that a customer would receive an entire unit's refund upon the return of the first item of a multi-line order, wit...
about 2 years ago in OMS - Call Center 1 Future consideration

"HALT_ON_MATCH_TRANS_ERROR" should be exposed in the config center UI

Currently, the files are not failing in any CERROR logic implemented in the DocExtraction map.We recently saw the scenario that if we were getting an empty receiver ID from doc-extract map, then it would fail with envelope not found.But one of the...
about 1 year ago in Sterling B2B Integration SaaS / Other 0 Future consideration

Need an API to import invoices for processed orders and shipments

Invoices related to orders, shipments, returns, credit/debit memos are critical pieces of information to build the complete picture of a closed or partially fulfilled order. Since the line-total during order-creation and invoicing could vary, invo...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

Be able to add tracking number when creating return

In the old UI we created an enhancement that allowed users to add tracking numbers in the Call Center UI when creating a return. In the new UI we would like for this to be an OOTB option
over 2 years ago in OMS - Call Center 1 Future consideration

Bill of lading (BOL) functionality should be part of Store offering/product

Bill of lading (BOL) is one of the most important documents in the shipping process. To ship any goods, a bill of lading is required and acts as a receipt and a contract. A completed BOL legally shows that the carrier has received the freight as d...
over 4 years ago in Store Engagement 0 Future consideration

Ability to add custom HTTP headers for PEM application

Due to security concerns, security team likes to have custom HTTP headers in all HTTP traffic. Request you to please add a new feature is to be able to configure HTTP header for PEM application. This is required to get CA signed certificates from ...
over 2 years ago in Sterling Partner Engagement Manager / Security 1 Future consideration

BOPIS/ Click and Collect Emails and Alerts

Most projects typically have requirement for following: Ready for Pickup/Collection E-Mail, Pickup/Collection Reminder E-Mail, Not Picked-Up/Collected E-Mail (upon being cancelled from ready for pickup status), Picked-Up/Collected E-Mail Be good t...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 4 Future consideration

Support for "Refund Now" in CC to allow Customer services to refund a return before receipt occurs due to delays in warehouse processing

Very useful to assist call center agents when customer appeasement or servce is paramount but the returns process is slow/cumbersome - Should be enabled only if not already refunded (invoiced)
over 2 years ago in OMS - Call Center 0 Future consideration

To be able to run a report of the maps that are actually being used in the data and how often the map is being used. Even possibly adding a Mapping in the Configure Columns so it would allow the Map names to show on the reports.

This will help to determine a strategy around changes and better visibility into our maps' usage. It could be ran as the inbound/outbound activity report is currently ran from within Inflight. Even possibly adding a Mapping in the Configure Column...
about 1 year ago in Sterling B2B Integration SaaS / Inflight 1 Future consideration

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