IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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My ideas

Showing 2649

To add search critirea or add an extra status option in InFlight to check exclusively the reprocessed entries in InFlight

This idea is to identify and lists out the entries that are reprocessed in InFlight separately. We can have an option in inFlight through which we can find out the entries which have been reprocessed. This will help us in listing out the reprocess...
about 5 years ago in Sterling B2B Integration SaaS / Inflight 0 Functionality already exists

Email Address should not be a Hyperlink

In the old UI we had to customize the email address so it was not a hyperlink. In the new UI we would like the email address to be string value OOTB.
over 2 years ago in OMS - Call Center 1 Future consideration

Remove SEAS dependecny for Control Center to authenticate to Active Directory/LDAP

Will avoid another product dependency to AD/LDAP authentication and this also saves another platform that includes server resources. Once this idea is implemented, customers does not need to maintain another servers for SEAS and resources to maint...
about 5 years ago in Sterling Control Center Monitor / Administration & Configuration 2 Not under consideration

Disable "Add Payment Button"

In the current UI we had to complete a customization that disabled the add payment button so that users would not attempt add a payment to an order. In the new UI we would like this to be OOTB or easily configurable.
over 2 years ago in OMS - Call Center 3

Shipping Service vs Shipping Method

In the previous UI we made a change to have the UI show the shipping service instead of shipping method. In the new UI we would like it be "shipping service" OOTB instead of "Shipping Method".
over 2 years ago in OMS - Call Center 2 Not under consideration

Show price customer paid in Order Summary

In the old order summary UI we had to make a customization to show the price the customer paid vs the price of the item. In the new UI we would like this to be OOTB or configurable.
over 2 years ago in OMS - Call Center 4 Not under consideration

Build server for OMoC clients

I am seeing lack of build servers as part of OMoC offering a big challenge with many client small & big. Today the client is responsible to setup this environment and whether they have an extended team to support their implementation or not, t...
about 5 years ago in Self Service Tool 0 Not under consideration

Built in alert filtering

In the new UI we would like an easy way to filter alerts so that specific regions or users can see relevant alerts without having to sort through a lot of irrelevant alerts.
over 2 years ago in OMS - Call Center 8 Functionality already exists

Be able show gift card number in the order summary

At this time we need to go to the order line to be able to see the gift card numbers in full. In the new UI we would like a way to be able to add/view a full gift card number in the order summary screen.
over 2 years ago in OMS - Call Center 1 Not under consideration

Ability to remove unwanted buttons

In the old version of the UI we had a need to remove the button for delivery and pick up, but that was difficult so we opted to make them not usable. In order to have the cleanest UI we would like to be able to remove buttons altogether.
over 2 years ago in OMS - Call Center 2 Future consideration

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