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Status Future consideration
Workspace OMS - Call Center
Created by Guest
Created on Sep 27, 2022

Return quantity with three decimal places does not work in WCC.

While creating returns from WCC we cannot enter quantity with more than 2 decimal places. This field should be customizable, i.e., one should be able to configure how many digits they can have after the decimal.

What is your industry? Consumer Products
How will this idea be used?

Currently, Returns cannot be created from Web Call Center, for orders which come from external systems having quantities with more than 2 decimal places.

Once this functionality is available such returns can be managed from WCC.