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IBM Sterling


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Store Engagement

Showing 36

Need Audit details of cycle count Approval and Rejection

We need an Audit Details of who approved/Rejected the cycle count on variance ,Currently we have audit details only to whom the task is assigned but not the details of person who approved/rejected it hence it is becoming difficult to identify the ...
almost 2 years ago in Store Engagement / APIs & SDKs 3 Future consideration

WatsonX.ai Assistant helping the store associate - Intelligent Store Associate

The goal here is to be able to ramp up store associates to help with peak seasons, getting them selling quicker and reducing training time. In addition, when new sales take place, Watson can assist the store associate letting them know, keeping th...
8 months ago in Store Engagement / Usability 0 Future consideration

Need to include velocity code in all cycle count pubsub messages

We need an inclusion of velocity code in all Pubsub messages i.e,countRequestCreated,countRequestCompleted,countTasksCreated,countTasksAssigned,varianceApproved,inventoryAdjustment(on variance approval for cycle count).Since we are trying to custo...
almost 2 years ago in Store Engagement / Other 3 Future consideration

Support for tag controlled inventory in Store/SIM

There are products that are unique to batch, lot, manufacture date, and other attributes that require tagged inventory control to identify a specific or subset of a product. For example, products like granite/stone slab countertops each have a uni...
about 2 years ago in Store Engagement / APIs & SDKs 0 Future consideration

Porduct scan is not allowed by product id for the orders having products with same item id and multiple UOMs. It is applicable on all scans in store application.

We have a Retail customer whose catalog allows multiple items created with same item id but different UOMs (EACH, CASE). When order products are scanned by using item id, it returns two items and error pops out saying multiple items found for ente...
over 6 years ago in Store Engagement 1 Future consideration

Bill of lading (BOL) functionality should be part of Store offering/product

Bill of lading (BOL) is one of the most important documents in the shipping process. To ship any goods, a bill of lading is required and acts as a receipt and a contract. A completed BOL legally shows that the carrier has received the freight as d...
almost 5 years ago in Store Engagement 0 Future consideration

Store UI: Requirement to capture user making inventory adjustments/cycle count approvals

In Store UI, when we perform inventory adjustments, user info who did the adjustment is not stored/displayed in store UI nor it is passed in the webhook inventory adjustment subscription. Impact: User will not be able to backtrack who performed in...
over 2 years ago in Store Engagement / Usability 0 Future consideration

Allow BOPIS orders where order is not picked from the store but shipped from warehouse

There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (via...
almost 5 years ago in Store Engagement / Usability 0 Future consideration

Provide Create Order option from the Customer Profile Screen in IBM Sterling Store

In the IBM Sterling Store 10(Angular Version), when we do a customer search and find a customer profile(Customer Details screen attached), we would like to start creating order from that screen. Currently, we have an option to do a Checkout if the...
over 2 years ago in Store Engagement 0 Future consideration

Enable read only user access for SIM UI, this read only user access helps user to view listing and summary screens for all features enabled in SIM UI.

Enable read only user access for SIM UI, this read only user access helps user to view listing and summary screens for all features enabled in SIM UI. Associates and Implementation team would like to view the screens in SIM but not have option to ...
over 2 years ago in Store Engagement / Usability 14 Future consideration