IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 760

Employ "Set Full Reship Quantity" When Doing Reships in Next Gen Call Center

When performing returns in Next Gen Call Center, you have the ability to "Set Full Return Quantity" on the screen. We would like to see the same thing available when utilizing the Reship functionality. Please see attachment
10 months ago in OMS - Call Center 0 Future consideration

Operating System version to be collected by ICC and displayed.

Currently Control Center shows the Operating system as UNIX, Windows etc. It would be more beneficial if Control Center could display the actual OS version , eg Windows 2012, RedHat 6.8.
over 5 years ago in Sterling Control Center Director 1 Future consideration

"Soft Stop" functionality for SSP engines for upgrading without service interruptions

Currently even though we have multiple SSP engines it isn't possible to perform a true "high availability" upgrade of the engines because anybody who is connected to an individual SSP engine will be disconnected when the engine is taken down for p...
almost 6 years ago in Sterling Secure Proxy / Installation & Upgrade 2 Future consideration

Make the selected font color configurable in the skins.properties_style_ext file for B2Bi properties.

The selected font color now is yellow and can't be changed. If you color code your environments the standard green, yellow and red. The yellow font color is now hard to see your environments. Let us decide what the selected font color should be.
over 3 years ago in Sterling B2B Integrator / Administration & Configuration 0 Future consideration

ICC Ability To Monitor Cassandra, Zookeeper, Reaper, MQ for Global Mailbox

If we could see application statuses within ICC like we do for Secure Proxy & Global Mailbox (SFG/GM) applications, it would be much easier to troubleshoot issues. ICC should be a true monitoring tool for Global Mailbox, which would include di...
over 1 year ago in Sterling Control Center Monitor / Other 1 Future consideration

Automated way to copy exported SSL conf file from CM to Engine

We use a common SSL certificate for the CM, engine and Jetty web server communications. We export the SSL certificate store file from the CM (via ./configureCmSsl.sh -e file=<export file>) and store that in a location on the server the CM ru...
over 1 year ago in Sterling Secure Proxy / Administration & Configuration 2 Future consideration

Please put an enhancement for IBM Control Center Monitor to pull through Java logs that are recorded in logfiles for B2BI and CD onto the ICCM Dashboard for more transparency of logfiles that these applications are encountering

A client requested for this enhancement before they can purchase the IBM Control Center.
over 1 year ago in Sterling Control Center Monitor / APIs & SDKs 0 Future consideration

OMS Call Center - Have the user's enterprise default to their locale

Hi there, User's Enterprise Defaulting to Their Locale At Brooks Running and I'm sure many other companies, manual created and systematically created records could be tied to one of multiple different enterprise options. Currently in Brooks' insta...
over 1 year ago in OMS - Call Center 6 Future consideration

WatsonX.ai Assistant helping the store associate - Intelligent Store Associate

The goal here is to be able to ramp up store associates to help with peak seasons, getting them selling quicker and reducing training time. In addition, when new sales take place, Watson can assist the store associate letting them know, keeping th...
10 months ago in Store Engagement / Usability 0 Future consideration

MDC (Modification Detection Code) support for native PGP service with in the Sterling Integrator.

Other PGP software's like 'McAFee' supports MDC (Modification Detection Code).
over 3 years ago in Sterling B2B Integrator / Other 1 Future consideration

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