IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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ADD A NEW IDEA

All ideas

    Showing 866

    Employ "Set Full Reship Quantity" When Doing Reships in Next Gen Call Center

    When performing returns in Next Gen Call Center, you have the ability to "Set Full Return Quantity" on the screen. We would like to see the same thing available when utilizing the Reship functionality. Please see attachment
    over 1 year ago in Call Center 0 Future consideration

    Keep Filters When Switching from Active Monitor to Queued Activity Monitory or any monitor

    Our users often switch from the Active Monitor to Queued Activity Monitor and vice versa often. The user may have certain items filtered in the Active Monitor and then if they switch to the Queued Activity Monitor and back to the Active Monitor, t...
    about 3 years ago in Sterling Control Center Monitor / Usability 1 Future consideration

    Add REST API for the RUN TIME information

    REST API for the RUN TIME details (Connect, Validate, Invalidate, Generate, etc.,) will be helpful and simplify the integration with other systems.
    over 6 years ago in Sterling External Authentication Server / Administration & Configuration 1 Future consideration

    WatsonX.ai Assistant helping the store associate - Intelligent Store Associate

    The goal here is to be able to ramp up store associates to help with peak seasons, getting them selling quicker and reducing training time. In addition, when new sales take place, Watson can assist the store associate letting them know, keeping th...
    over 1 year ago in Store Engagement / Usability 0 Future consideration

    Key Certificate Management

    No description provided
    over 6 years ago in Sterling Control Center Director 0 Future consideration

    Ability for Approvers to update fields as a part of Workflow Approvals

    As an Inventory Controller, I would like the capability for the original (1st) Workflow Approver to be able to update data against specific fields. These fields are those that contain information that is required to be provided by the Workflow App...
    over 1 year ago in Maximo Inventory Optimization 0 Future consideration

    Ability to present 'Action' options to Approver(s) within Workflow Approvals

    As an Inventory Controller, when creating some types of Workflow Rules, I would like the ability to add a list of 'options' for the original (1st) Workflow approver to choose from as a part of their approval, that relate to the result of the appro...
    over 1 year ago in Maximo Inventory Optimization 0 Future consideration

    Display who the current approver is on a change request instead of only showing the final approver

    When you are reviewing the workflow and seeing where change requests are awaiting review/approval, this feature will allow you to easily be able to see who the current approver is who is. This way, when reports are pulled we know where the request...
    over 1 year ago in Maximo Inventory Optimization 3 Future consideration

    Capability to integrate SaaS logging mechanism with 3rd Party applications e.g Splunk

    IBM SaaS has an out-of-the-box capability for monitoring and alerting. This information is surfaced in the form of Gray logs within the platform however there is no option available to integrate & exchange this information with other third-par...
    over 3 years ago in Order Management (OnPrem & OMoC) 5 Future consideration

    XMLjsonTransformer for conversion xml to json with array

    The conversion xmlToJson generate a file with different tag type when the xml have an array with only one element
    over 3 years ago in Sterling B2B Integrator / Other 1 Future consideration

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