IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 2639 of 2639

Build server for OMoC clients

I am seeing lack of build servers as part of OMoC offering a big challenge with many client small & big. Today the client is responsible to setup this environment and whether they have an extended team to support their implementation or not, t...
almost 5 years ago in Self Service Tool 0 Not under consideration

Improve case sensitivity in OMS search functions

Searching for a name in the OMS requires a perfect match with capitalization. I would like this to be improved so that the OMS also brings up names that are not perfect matches. For instance, if I search Jake Brewer, but the customer input jake br...
over 2 years ago in OMS - Call Center 2 Functionality already exists

Create refresh button for Returns

When a return order is created it should have a refresh button OOTB in the OMS UI that allows the user to refresh the return without having to go back to the original order.
over 2 years ago in OMS - Call Center 1

Built in Multi Line Reshipments

Currently, If a customer needs an entire order reshipped the user would need to reship each line individually and the lines would release separately. We would like a OOTB way to reship multiple lines at one time and have them release together.
over 2 years ago in OMS - Call Center 1

User group filter with & (and)/ |(or) and return attribute customisation

To implement PEM SSO current PEM can only use custom attribute / attribute with which can only return one string. Expected output as mentioned below.Sample output user role: </property><property><name>role</name><value&g...
over 2 years ago in Sterling External Authentication Server / Administration & Configuration 2 Future consideration

Suppress password policy error messages from SEAS logs if using Ping for Active Directory.

ERROR LdapPasswordPolicyRetriever - ************** Uknown or unsupported LDAP server detected We use Ping for our Active Directory solution and it was determined that Ping does not return the password policy to SEAS as expected. Therefore, this...
over 2 years ago in Sterling Secure Proxy / Usability 1 Functionality already exists

Add Window Tolerance in Minutes capability

Currently in Control Center slc window tolerance, the value is in hours. Although a window tolerance of zero can be selected, a user may want a tolerance that is less than one hour, but not zero. There may be a need to monitor a file for timelines...
about 5 years ago in Sterling Control Center Monitor / Usability 2 Functionality already exists

Audit logs should be created when a CD or B2Bi node is Paused/Resumed recording the ID

In production situations node monitoring by Control Center is critical for alerting on failures. Currently someone can pause monitoring and we have no way of determining who did so.
about 5 years ago in Sterling Control Center Monitor / Reporting 0 Planned for future release

Copy to Sharepoint UNC path using WebDAV@SSL protocol instead of SMB/CIFS

currently C:D can copy to Sharepoint shares only using SMB/CIFS protocol we need to copy to a Sharepoint share which is accessible using WebDAV@SSL protocol \\our.sharepoint.local@SSL\DavWWWRoot\sites\abcxyz\Shared Documents\destination-folder\
about 5 years ago in Sterling Connect:Direct / Technology Stack Support (OS, DB, Protocols) 1 Not under consideration

Ability to Toggle Between Tabs in COM When CSR is Performing an Action

Problem: User is not able to switch between a tab and popup in the call center. Steps to reproduce: Call Center user would like the ability to toggle between tabs in COM regardless of whether or not in the middle of performing an action in the cur...
over 2 years ago in OMS - Call Center 3 Future consideration

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