IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

    Showing 591 of 2995

    Call Center Return Creation Screen

    When creating returns off large Orders, there are some screens where line selection is tedious because user has to scroll up and down to pick matching lines. This was explained to IBM's Design UX team during a design workshop/walkthrough. It is a ...
    about 5 years ago in Call Center 0 Future consideration

    B2Bi server down should indicate node ID

    When ICC sees that a node went down in B2Bi, it only shows the server name/alias and not the node that went down
    about 5 years ago in Sterling Control Center Monitor / Usability 4 Functionality already exists

    Multiple default inventory segments in SIM

    SIM should provision the set up of multiple default segments to be used as a fall back based on the priority associated to each of the segments such that adjustments from SIM to IV can be made only to the segment that has inventory available start...
    about 5 years ago in Store Engagement 0 Future consideration

    Inventory identified as damaged should be moved to Quarantine during Putaway

    During putaway process, if any inventory has been identified as damaged, right now SIM is leaving that inventory at DOCK-LOCATION with RECHOLD inventory status. It is cumbersome process to manually process all such inventory to move the quarantine...
    about 5 years ago in Store Engagement 1 Future consideration

    Bundle Parent doesnt reflect consolidated status of child items

    When we add a bundle parent line with multiple components(Child items) , the parent item remains in "Created" status even when the child items move thru the fulfillment flow (Scheduled,Released,etc.,) and reach shipped/invoiced status. Only then t...
    over 5 years ago in Call Center 0 Future consideration

    Better Error report for WTX/ITX maps on Inflight

    Fail function aborted map, is one type of map failure, in map we do give a reason message/code along with that as to what is cause for failure. but we dont get to see that in inflight. so teams testing and supporting find it difficult to identify ...
    over 5 years ago in Sterling B2B Integration SaaS / Inflight 0 Not under consideration

    Enable Searching in In-flight based on key words from "User Entered Comments"

    Customer's business users might enter comments in the InFlight portal related to case number or ticket number from their CRM application. This can even be a ticket number from IBM's ticketing system (salesforce). They would like to search Inflight...
    over 5 years ago in Sterling B2B Integration SaaS / Inflight 0 Not under consideration

    Buyer Remorse Hold getting resolved while adding new line to an existing Order

    After the order is created and imported into the OMS, buyer remorse hold will get applied to the order for about 0 to 30 mins depending on the business requirement to enable any order modifications at this particular time interval, stopping from r...
    over 5 years ago in Call Center 0 Future consideration

    CX Number of transfers requests in a mode

    To have a MVS command (MODIFY to the CX address space) to query the number of requests in the CX which are in the mode we would specify in the command ('U' for the running requests for example).
    over 5 years ago in Sterling Connect:Express / Administration & Configuration 1 Not under consideration

    CX/ZOS Possibility to swap the logging so it is not increasing indefinitely

    In CX/ZOS, the SYSLOG and other ddnames are increasing indefinitely. If they are Sysouts, which is convenient, this can cause Spool problems. It would be great to have the possibility to swap them, as Z/OS offers it for the ddnames JESMSGLG and JE...
    over 5 years ago in Sterling Connect:Express / Administration & Configuration 1 Not under consideration

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