IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 159 of 2955

Reason codes in Important events tab under order line details page should be visible after re-shiping the order line

After reshipping the order line, we are unable to see the reason codes on the order line details page under Important Events tab. We wnated to know how these important events gets populated. Please refer IBM PMR#: TS016070217 - thanks, Avnish
about 1 year ago in Call Center 1 Functionality already exists

Physical Kit items are not showing components under it in Next Gen Call Center

It is useful to get the components under the Physical Kit items
about 1 year ago in Call Center 0 Future consideration

Short pick/reject from a store results in a inventory oversell

When a shortage is reported from a store (through out of the box IBM Store module) that results in the order being backordered, the backorder demand is not being considered in the overall shipping aggregate ATP in OMS. As a result, this will resul...
over 5 years ago in Inventory Visibility 6 Future consideration

Protect SFG for event flood caused by large volume GET requests of very small fiels

When the File Gateway is hit by a very high amount of GET requests to download small files will cause an event flood. As these events are tracked in the visibility db, this may cause the system to "hang" - all threads blocked - as the visibility d...
over 2 years ago in Sterling File Gateway / Performance 0 Future consideration

Fulfillment Overrides at Segment Level

Currently fulfillment overrides only allows you to enable / disable at delivery method level. Ability to enable / disable at delivery method + segment / segment type level would allow ability to enable / disable for different channels (e.g. own si...
almost 3 years ago in Inventory Visibility 0 Future consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Node level safety stock values considered when calculating Network level SS

This feature would allow retailers who already define safety stock at node level to more easily leverage the new IBM safety stock rules because the values they set at node level can automatically be considered to create a network level value
almost 3 years ago in Inventory Visibility 0 Future consideration

Having a sorting feature for the columns in the Call Center application

Users would be able to sort columns, which would increase their productivity
over 1 year ago in Call Center 1 Not under consideration

Employ "Set Full Reship Quantity" When Doing Reships in Next Gen Call Center

When performing returns in Next Gen Call Center, you have the ability to "Set Full Return Quantity" on the screen. We would like to see the same thing available when utilizing the Reship functionality. Please see attachment
over 1 year ago in Call Center 0 Future consideration

Need an ability to bulk extract the IV configuration (Item + Node Fulfillments Status)

We use this interface for masking capability . We have many item+ Ship node combinations which we disable . We need this extract for reconciliation purpose , to validate whether the item fulfillment has been disabled for all those combinations , s...
over 1 year ago in Inventory Visibility 0

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