IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Showing 196 of 2988

Putaway destination location screen to show location/quantity view

While doing putaway and selecting destination location where item should be put away to, a view showing the current locations where this item is already present in store would be useful on this screen. Along with the location, quantity available a...
11 months ago in Store Engagement / Usability 2 Future consideration

Provide option to prorate discount under ChargePerUnit and ChargePerLine while applying promotion in call center

Currently if we apply promo code during order creation in call center or applying promo code during order modification in call center, discount amount is getting applied under 'ChargePerLine', because of this discount amount is not excluding prope...
over 5 years ago in Call Center 1 Future consideration

Sterling API Gateway Enablement: Enable Customer Company for ‘connections’ option through SCBN Hub

When a customer company name is given Config Hub access, only the self-service of Codelist and map gets enabled. To setup API Gateway configuration, the development team has to manually run an API to get the Connection parameter enabled in Config ...
almost 3 years ago in Sterling B2B Integration SaaS / Onboarding 3 Not under consideration

Converting SPE codelist to SI codelist format in POD while exporting

In SPE the codelist loaded in SPE format but if we need to use codelist to test a map with local server we need to convert SPE codelist to SI format,As many customers are migrating to SPE ,for many customers like CEVA,LENOVO, Stanley, Micron ,Schn...
about 6 years ago in Sterling B2B Integration SaaS / Onboarding 2 Not under consideration

Call Center: Combat abuse of agent-facilitated appeasements via AI-backed assessment of new appeasement requests

When engaging a customer support agent, a bad actor might seek to exploit customer care procedures for illicit gain by repeatedly requesting various accommodations - whether the reship of an order or line item, claiming that it's lost, or a refund...
12 months ago in Call Center 0 Future consideration

Adding OR operator at the BPN rule Condition Level

In BPN tool while working with clients like Allied Bakeries where the rule counts increases for a single Trading partner. Allied Bakeries Trading partners like New York Bakery and COMPASS has multiple SAP internal account number like 20043,20044...
over 5 years ago in Sterling B2B Integration SaaS / Onboarding 1 Planned for future release

Support to update trading partner (partner profile) data or ask to remove their data or configuration in SFG

Based a regulations like GDPR and LGPD customer needs do provide to their trading partners the option to update the trading partner profile thru myFG 2.0 or even an option to remove or download their data.
over 2 years ago in Sterling File Gateway / Administration & Configuration 1 Under review

User Accounts with limited access control to Sterling File Gateway components

Sterling B2B Integrator should provide options to create & assign DENY permissions to Sterling File Gateway components. At present Sterling file gateway does not have the options to create permissions for specific components. We'll have to use...
over 6 years ago in Sterling File Gateway / Administration & Configuration 2 Functionality already exists

"searchCatalogIndex" api is not returning the results based on the partial term.

In next-gen IBM Sterling Call Center, while creating orders on add item screen, user has to enter atleast one word from the item name/description to get the output. But in most of the cases end users will not know the complete word or word may be ...
over 1 year ago in Call Center 0 Future consideration

DB2 HADR (ACR) support for ICC and underlying COGNOS

DB2 Clustering (HADR) is well accepted in the DB2 community. SFG has recently added support for the ACR (Automatic Client Reroute) functionality to take advantage of DB2 clusters perss this link:SFG_with_ACR SCC support for DB2 clusters is also n...
almost 6 years ago in Sterling Control Center Monitor / Technology Stack Support (OS, DB, Protocols) 0 Not under consideration

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