IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

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Ideas

    Showing 145 of 2997

    Resend Customer Emails via the OMS

    In the new UI we would like the option of a button that can be connected to an external email provider. When the user clicks that button we would like for them to be able to choose an email to resend to the customer.
    over 3 years ago in Call Center 4 Future consideration

    Inactivity user account control

    Admin/User accounts within IBM Control Center cant be disabled/removed after a specified period of inactivity in compliance with the security procedure Risks: Application parameter settings that do not automatically disable and/or remove user ...
    about 7 years ago in Sterling Control Center Monitor / Security 1 Not under consideration

    Allow line and header level discounts as percent

    Currently, in OMS users have to calculate the percentage at a line level and it creates a possibility for human error. I would like to allow the user to input a discount percent at both the line and header level in OMS. This would reduce the numbe...
    over 3 years ago in Call Center 0 Future consideration

    Add Shipping Country, Shipping Address, and Shipping Zip Code columns to order search screen in OMS Call Center

    Today when a user searches for records via the Order Search screen in Call Center, there is not a column to indicate the shipping country the record is tied to which makes it complicated for CSR users to quickly see where the order is from. This i...
    almost 2 years ago in Call Center 5 Not under consideration

    Certificate CRL check for Sterling Control Center

    According to the RFC at https://tools.ietf.org/html/rfc5280#section-6.3, certificate CRL validation needs to be provided by Sterling Control Center that uses x.509 certificates for TLS/SSL connections. We propose a local caching mechanism to be im...
    almost 8 years ago in Sterling Control Center Monitor / Security 0 Not under consideration

    PMR 52649,7TD,000 - Unable to see Users and Roles under Access Admin Profile

    SCC Admin group must be able to Manage Users and Roles but not have access to ANY other application configurations. Support advised that currently SCC only supports superuser role that has access to EVERYTHING or members can belong to a group that...
    almost 8 years ago in Sterling Control Center Monitor / Administration & Configuration / Security 0 Not under consideration

    Increase Width Limit of Dialogs

    Currently there is a maximum width of 1000 px. We would like to request a wider dialog size option. This would help to fit information nicely on the screen and reduce number of screens.
    almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Not under consideration

    Allow all tasks to be edited until completion of the activity

    Currently once a Partner completes a task, and move on to the next task they are unable to go back and edit the already completed tasks. We would like to make it possible for Partners to be able to go to previous tasks and edit already completed t...
    almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Not under consideration

    Messaging within PEM

    Provide messaging with logging/audit trail between participants in PEM.
    almost 8 years ago in Sterling Partner Engagement Manager / Other 0 Not under consideration

    Implement the use of LDAP without the need of IBM External Authentication Server

    In order to implement the use of LDAP for authenticating to Control Center, it is a requirement to use IBM External Authentication Server. There should be a way of doing so without implementing another product that has be installed, configured, an...
    about 6 years ago in Sterling Control Center Monitor / Security 1 Not under consideration

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