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This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Ideas

Showing 212 of 2970

Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender.

Provide a field on the Payment UI for return orders for user to enter the amount intended to refund against each tender. We had requirement to add new payment method on return since it was requirement to refund to a new tender on return . Currentl...
over 7 years ago in Call Center 0 Planned for future release

Reorganize the catalog in Call Center

When we load a catalog to Sterling, the items are not in the correct size order, but there is no way to manually reorder or set up a customization to organize these sizes. Therefore, when a user is trying to select a size they have to look through...
almost 4 years ago in Call Center 5 Functionality already exists

Add Fields to Order Hub (reference, referenceType, lineReference, segment, segmentType)

We would like to have the option to view the following fields in Order Hub: reference, referenceType, lineReference, segment, segmentType.
almost 4 years ago in Inventory Visibility 1 Functionality already exists

Sterling Control Center Having an alert on unhandled alerts

Can Control Center generate an alert if a previous alert is not marked as handled if x amount of time has expired?
almost 8 years ago in Sterling Control Center Monitor / Usability 1 Not under consideration

Control Center List processes in Rules

In an environment like ours, we have numerous file transmissions that are monitored by Control Center. There are several process names that we ignore by having a rule where the action = no operation. One option is to build multiple rules that are ...
almost 8 years ago in Sterling Control Center Monitor / Usability 1 Not under consideration

Have Control Center be able to monitor alternate IP addresses for CD fail over servers

Currently when a CD server is defined on Control Center only one IP address can be listed. We have some failover servers where the name of the Connect Direct is the same, but if the primary goes down and the failover comes up, Control Center canno...
almost 8 years ago in Sterling Control Center Monitor / Usability 2 Functionality already exists

Improve Control Center Calendars

There needs to be more flexibility with Control Center calendars. Let's say for example, I need a calendar for January, April, July, and October to be daily. The way calendar maintenance currently works, if I select all of the active days for thos...
almost 8 years ago in Sterling Control Center Monitor / Administration & Configuration / Usability 1 Not under consideration

Control Center OpenVMS Support

We would like IBM Control Center to be able to monitor and manage C:D nodes on the OpenVMS platform.
almost 8 years ago in Sterling Control Center Monitor / Usability 0 Not under consideration

GTIN based Inventory Availability and Scheduling in OMS CoC and Inventory Visibility

For our current client, inventory items are uniquely identified using UPCs(not to be confused with UPC in generic sense) and not SKUs, while the selling catalog identifies items using SKUs. These UPCs can change every year for the same item. For e...
almost 4 years ago in Inventory Visibility 0 Planned for future release

Ability to right click in order to comment and/or handle an alert

On Control Center 6.1.3 there are two different icons for commenting and handling alerts. The user currently has to select a check box and then click on the comment or handle icons for the alert. These comment and handle icons are static. Dependin...
about 4 years ago in Sterling Control Center Monitor / Usability 0 Planned for future release