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In my retail company ABC, an associate can work in multiple stores on different days of week or re-assigned temporarily to work on different store. Apart from store associates, there are district managers (and admin users) who would need to see activities happening in all stores assigned to the district ( or all stores for admin users )
Use case -------------- In my retail company ABC, an associate can work in multiple stores on different days of week or re-assigned temporarily to work on different store. Apart from store associates, there are district managers (and admin users...
4
Delivered
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Allow multiple receipts for a purchase order
Many small and medium retailer do not have partners with full EDI capabilities or retailers may not have capabilities to process vendor EDIs. I am working for such a retailer. They create a purchase order in internal ERP system but they do not get...
1
Delivered
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Reprint of Pick list on Store engagement (angular) UI
One a pick list is printed using Store engagement UI there is no option for reprinting the pick list. Some time pickers misplace/loss the pick list in that case they need to reprint the pick list.
2
Planned for future release
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Porduct scan is not allowed by product id for the orders having products with same item id and multiple UOMs. It is applicable on all scans in store application.
We have a Retail customer whose catalog allows multiple items created with same item id but different UOMs (EACH, CASE). When order products are scanned by using item id, it returns two items and error pops out saying multiple items found for ent...
1
Future consideration
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Regional Store manager to have access to multiple store and ability to switch between stores without having to logout
Regional Store manager to have access to multiple store in his/her region.The ability to login to multiple stores by a single user is critical for Regional Store Manager who manages multiple stores within a region.This needs to be supported by bot...
1
Delivered
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Consolidate Call Center and Store Engagement into a single Customer Engagement Solution
The idea there are separate solutions needed for customer engagement is antiquated and driven more by either poor organizational structures and silos, and/or the current market environment of solutions. IBM has the ability to take the lead in this...
1
Not under consideration
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Allow BOPIS orders where order is not picked from the store but shipped from warehouse
There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (vi...
0
Future consideration
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Putback capability for click and collect order cancellations
For BOPIS orders as part of backroom pick the picked items are moved to a BOPIS staging location or some secure location which is not then available for picking or walk-in customers. In case of a customer cancellation at that point or a no-show, t...
0
Planned for future release
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Multi-UOM support in Store
Multi-UOM support with interconversion and a primary UOM. As an example, be able to receive as a case, putaway inventory by case and individual units that totals up to received qty, pick in different UOM e.g. dozen based on order or be able to bre...
0
Functionality already exists
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Boradcasting a common message to all store users
Can we have a feature in OMS through which we can broadcast common messages to all stores together on Store engagement application.e.g. "XYZ carrier system is down. Do not perform any packing operation". This will help in avoiding multiple tickets...
0
Future consideration