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Store Engagement

Showing 71

Ability to suggest more items to SIM cycle count feature and create count tasks for the day

Once the cycle count scheduler creates the count tasks, customer would like to create additional count tasks for the day manually and count them as a cycle count activity. Customer wants cycle count program to consider these manually created count...
about 1 year ago in Store Engagement / APIs & SDKs 3 Future consideration

Reprint of Pick list on Store engagement (angular) UI

One a pick list is printed using Store engagement UI there is no option for reprinting the pick list. Some time pickers misplace/loss the pick list in that case they need to reprint the pick list.
about 5 years ago in Store Engagement / Usability 2 Planned for future release

Porduct scan is not allowed by product id for the orders having products with same item id and multiple UOMs. It is applicable on all scans in store application.

We have a Retail customer whose catalog allows multiple items created with same item id but different UOMs (EACH, CASE). When order products are scanned by using item id, it returns two items and error pops out saying multiple items found for ente...
over 5 years ago in Store Engagement 1 Future consideration

Consolidate Call Center and Store Engagement into a single Customer Engagement Solution

The idea there are separate solutions needed for customer engagement is antiquated and driven more by either poor organizational structures and silos, and/or the current market environment of solutions. IBM has the ability to take the lead in this...
about 5 years ago in Store Engagement / Performance 1 Not under consideration

Need Audit details of cycle count Approval and Rejection

We need an Audit Details of who approved/Rejected the cycle count on variance ,Currently we have audit details only to whom the task is assigned but not the details of person who approved/rejected it hence it is becoming difficult to identify the ...
9 months ago in Store Engagement / APIs & SDKs 3 Future consideration

Bill of lading (BOL) functionality should be part of Store offering/product

Bill of lading (BOL) is one of the most important documents in the shipping process. To ship any goods, a bill of lading is required and acts as a receipt and a contract. A completed BOL legally shows that the carrier has received the freight as...
almost 4 years ago in Store Engagement 0 Future consideration

Allow BOPIS orders where order is not picked from the store but shipped from warehouse

There are scenarios where items are special order items or not available in store or store does not participate in BOPIS. Also called as Site-to-Store. In these cases, the order is actually picked in warehouse, packed and shipped to the store (via...
almost 4 years ago in Store Engagement / Usability 0 Future consideration

Putback capability for click and collect order cancellations

For BOPIS orders as part of backroom pick the picked items are moved to a BOPIS staging location or some secure location which is not then available for picking or walk-in customers. In case of a customer cancellation at that point or a no-show, t...
over 4 years ago in Store Engagement / Usability 0 Planned for future release

Multi-UOM support in Store

Multi-UOM support with interconversion and a primary UOM. As an example, be able to receive as a case, putaway inventory by case and individual units that totals up to received qty, pick in different UOM e.g. dozen based on order or be able to bre...
almost 4 years ago in Store Engagement / Usability 0 Functionality already exists

Boradcasting a common message to all store users

Can we have a feature in OMS through which we can broadcast common messages to all stores together on Store engagement application.e.g. "XYZ carrier system is down. Do not perform any packing operation". This will help in avoiding multiple tickets...
about 4 years ago in Store Engagement / Usability 0 Future consideration

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