This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updateson them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Enhance the product to charge/settlement based on the authorized amount and authorization id mapping
The following is the issue scenario Line 1 – Authorized (individual auth id) along with shipping charge (Authorized -individual auth id). Shipped and invoiced Line 2 – Authorized with auth id. As part of the settlement, a single charge record is o...
Legacy SST Download for Stand-alone Applications Manager
Currently, we have some business and support users using the Applications Manager. These users, do not use the Developer Toolkit and currently use the browser-based Applications Manager. With IE and Application Console being phased out, they have ...
Add captcha for IBM WSC OrderHub portal for additional security
Problem Statement - Brute-force attack/Reverse brute-force attack issues in the Order Hub console reported by security team. Description - When the attacker gets a hold of either username or password by some means, they can systematically check fo...
Enable IBMID/Federation at individual OMS application level
The enhancement will enable enterprises to configure sterling module (e.g., Contact Center, Store Engagement, Console) access/ login approach independently of the module. This would allow the enterprise to choose, per module, either log in via SSO...
The Development team and Business Operations team relies heavily on ad hoc data analysis and were expecting to be able to query the OMoC data directly using tools such as Toad, SQL Developer, etc. However, IBM does not allow external database conn...
Currently IBM Sterling is officially only supported on Java 1.8. There are improvements made on JDK since 1.8 especially around native webservice call. We would like IBM to certify java 11 and above for Sterling OMS.
Reverse Partial Consumed Paypal Auth at the time of expiry
For PayPal orders during Re auth on expiration for partially shipped orders results in PayPal settlement failures where huge no. of orders are getting impacted.In Production, we have a setup of expiring the authorization of orders in 10 days. When...
Add Additional DL and custom message to the proactive notifications and service disruptions from IBM
0n 7/16, Network disruption at IBM end had impacted the Release order agent to look for GIV inventory instead of IV and closely 5000 orders got cancelled because of this issue. Later we restarted release agent to fix the issue. OMS team did not re...
Do not place IBM confidential, company confidential, or personal information into any field.