Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

OMS - Order Management (OnPrem & OMoC)

Showing 208

Sterling Out of box agents to read messages from Kafka.

Sterling Out of box integration with Kafka Case number TS002842262 Description WSI is moving to Kafka for all the asyn messaging process from current JMS(Tibco EMS). We are looking at Sterling Out of box agents to read messages from Ka...
over 4 years ago in OMS - Order Management (OnPrem & OMoC) 11 Planned for future release

Enable IBMID/Federation at individual OMS application level

The enhancement will enable enterprises to configure sterling module (e.g., Contact Center, Store Engagement, Console) access/ login approach independently of the module. This would allow the enterprise to choose, per module, either log in via SSO...
over 2 years ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

IBM Sterling Rest Services should support BASIC and STANDARD authstyles at a time in the same instance

LIMITATION: In IBM Sterling Order Management 9.4 and 9.5, Currently If we want to use Rest Services in one deployment we have to choose either of the one authstyles 'BASIC' or 'STANDARD' only. Customer has deployed SMCFS on 2 WAS instances to ser...
almost 6 years ago in OMS - Order Management (OnPrem & OMoC) 5 Not under consideration

Return Order Invoice should not automatically reduce the LineCharge(DISCOUNT). If it is more than LineTotalWithoutTax but equals to LineTotalWithTax

Scenario: A Sales order is Created-Scheduled-Releases-Shipped-Invoiced(Either Order or Shipment Invoicing), Item theft reported, Customer care gave entire line total as a discount. Later item was identified at a Carrier location, and processed as ...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 3 Not under consideration

Need to accomodate larger volume for OMS table YFS_SHIPMENT column Total_Volume

Need to accomodate larger volume for OMS table YFS_SHIPMENT column Total_Volume Field to be defined something like TOTAL_VOLUME Decimal (16,4) ... and not TOTAL_VOLUME Decimal(14,4) At the moment the TOTAL_VOLUME(14,4) does not accomodate over siz...
almost 4 years ago in OMS - Order Management (OnPrem & OMoC) 2 Future consideration

Multiarch DTK support for mac M1 users running OMoC projects

KC currently points towards mac support however this doesn't cover M1/M2 chip architecture with OMoCDTK needs to be enhance to support latest chipset.
over 1 year ago in OMS - Order Management (OnPrem & OMoC) 1 Future consideration

Reverse Partial Consumed Paypal Auth at the time of expiry

For PayPal orders during Re auth on expiration for partially shipped orders results in PayPal settlement failures where huge no. of orders are getting impacted.In Production, we have a setup of expiring the authorization of orders in 10 days. When...
almost 2 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

RTAM - Cannot run RTAM in multi threaded mode

Refer this PMR - https://www.ibm.com/mysupport/s/case/5000z00001FdfZAAAZ/service-to-execute-on-completion-of-work-in-agent-runtime-properties-does-not-work-in-multi-threaded-mode Let me consider a scenario here Total Records - 13000 Max Rec...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 3 Future consideration

Enhancing monitoring rules

Order monitoring rules should be based on the combination of count of orders in a particular status for a period of time. This will help to monitor the orders when an agent is not working fine or a technical glitch in the system and can react and ...
almost 4 years ago in OMS - Order Management (OnPrem & OMoC) 3 Planned for future release

OMS Order schedule trnsaxtion needs lesser interval for next schedule interval than 30 mins that is currently allowed.

Our client has very specific requirement that they donot want order to get scheduled after 30 minutes in case it's first attempt to get schedule is failed. it is because they have same day delivery option for the orders. Sterling oMS stamps next a...
over 5 years ago in OMS - Order Management (OnPrem & OMoC) 5 Not under consideration