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Order Management (OnPrem & OMoC)

Showing 161

Would like to be able to backorder a single line on a release

Once an order is released, we would like the ability to back order a single line. At this time we are only able to back order a full release.
3 months ago in Order Management (OnPrem & OMoC) 4 Not under consideration

Return Order Invoice should not automatically reduce the LineCharge(DISCOUNT). If it is more than LineTotalWithoutTax but equals to LineTotalWithTax

Scenario: A Sales order is Created-Scheduled-Releases-Shipped-Invoiced(Either Order or Shipment Invoicing), Item theft reported, Customer care gave entire line total as a discount. Later item was identified at a Carrier location, and processed as ...
almost 4 years ago in Order Management (OnPrem & OMoC) 3 Not under consideration

BOPIS/ Click and Collect Emails and Alerts

Most projects typically have requirement for following: Ready for Pickup/Collection E-Mail, Pickup/Collection Reminder E-Mail, Not Picked-Up/Collected E-Mail (upon being cancelled from ready for pickup status), Picked-Up/Collected E-Mail Be good t...
4 months ago in Order Management (OnPrem & OMoC) 2 Needs more information

Enhancing monitoring rules

Order monitoring rules should be based on the combination of count of orders in a particular status for a period of time. This will help to monitor the orders when an agent is not working fine or a technical glitch in the system and can react and ...
over 2 years ago in Order Management (OnPrem & OMoC) 3 Planned for future release

Add DB2 11.5 support for Sterling Order Management 9.5

End of support for DB2 11.1 is 2022-04-30. We are currently running 9.5 on DB2 11.1.4.6 Advanced Enterprise Server Edition. We would like to upgrade the database to 11.5.6.0 or newer to remain supported.
8 months ago in Order Management (OnPrem & OMoC) 1 Not under consideration

Same alternate UOMs to be used across same Item-Ids

Our company uses multiple UOMs for items. There are few alt UOMs which are maintained in an OOB table provided by IBM. When another item is being created with a different UOM in item table but same UOMs in alt table, the item creation failed, stat...
8 months ago in Order Management (OnPrem & OMoC) 4 Not under consideration

Optimized locking of YFS_ORDER_HEADER record , more granular control for changeOrder API.

Customer order can be updated by multiple agents at the same time, most of it can result in changeOrder API calls. This results in row lock contention in YFS_ORDER_Header record by select for update query, ccfrfn4vuhtt0. The ask here is provide mo...
about 1 year ago in Order Management (OnPrem & OMoC) 2 Planned for future release

Authenticate OMS users without having to preload the user base

Many clients of OMS do not maintain a user repository system that can send user load to OMS. Users will be present on the client's active directory and will can be authenticated and created in OMS during the authentication.
about 2 years ago in Order Management (OnPrem & OMoC) 1 Future consideration

Enhance data export process to support cloud storage

As per the current design, the export file is directly written onto the SFTP server also it's possible that incomplete files can be read by the consumer process. because this is implemented on SFTP there is no inherent event that can trigger a con...
10 months ago in Order Management (OnPrem & OMoC) 1 Future consideration

IBM CoC Data Extract Tool - Date Range Attribute required for extracting the data for the particular time period

In CoC Data extract tool, currently there is no date range attribute to configure directly into the tool. We need to manually calculate the days based on current time and required date. Based on that, we need to update the FirstRunExtractInDays an...
5 months ago in Order Management (OnPrem & OMoC) 3 Needs more information